Senior Data Analyst - Trust, Safety, and Fraud Analytics

Senior Data Analyst – Fraud Program

Hybrid position; minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. Candidates must be based in the Greater Seattle Area or willing to relocate. Additionally, applicants must be currently authorized to work in the United States on a full-time basis, without the need for current or future employer sponsorship for an employment-based visa status.

• Strategic Planning & Measurement: Partner with Fraud leadership to define the strategy for measuring program health, operational performance, and magnitude of Fraud’s impact on our business. This includes establishing comprehensive metrics, developing crisp reporting, and setting up monitoring rhythms.
• Performance Analysis: Conduct in-depth analysis of key Fraud metrics to identify emerging trends and opportunities which will inform deeper research and analytical efforts.
• Develop and refine detection models: Develop and improve tooling and models to more effectively identify emerging fraud attacks, empowering the Fraud team to take quicker, more effective action to mitigate fraud across Rover's platform.
• Executive Communication: Develop and present crisp narratives resulting from analytics findings and investigations to senior Operations leaders, focusing on both identified problems and proposed solutions.
• Thought Partnership: Serve as a strategic partner and advisor to business leaders, making data-driven recommendations on investments and optimization strategies within Trust and Safety and Fraud.

• At least 4 years experience working cross-functionally with complex datasets to support organizational decision making.
• Excellent verbal and written communication skills. Specifically, you know how to narrate analysis and results to business partners in a useful, concise, and meaningful way.
• Passion for developing and embracing new ways of working using AI tools, with a strong desire to automate mundane tasks and develop more efficient analytical/technical workflows.
• Extremely comfortable with receiving stakeholder questions and independently translating them into clear, actionable analytical problems to solve, all with relative autonomy.
• Hands‑on experience building out data abstractions using tools such as DBT or Airflow as well as a variety of data visualization tools (Mode, Looker, Periscope, Tableau, etc.).
• Strong proficiency with SQL; confident reviewing code produced by other analysts and data scientists.

• Masters degree in a quantitative field or on-the-job experience with applied statistics.
• Ability to code in Python/R is a plus.
• Prior experience performing advanced fraud analytics within the technology sector.
• Experience with the development and optimization of machine learning models.
• Hands‑on experience using AI tools (Claude Code, Codex, etc) daily to simplify analytical work.
• Hands‑on experience working with customer service tool data (e.g., Zendesk).
• Hands‑on experience running A/B tests and experiment design.

• Competitive compensation.
• 401k.
• Flexible PTO.
• Competitive benefits package, including medical, dental, and vision insurance.
• Commuter benefits.
• Bring your dog to work (and unlimited puppy time).
• Doggy benefits, including $1000 toward adopting your first dog.
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly.
• Regular team activities performed in person and virtually.

• In the greater Seattle area the first-year salary range is $108,694-$136,046. Additionally, Rover offers benefits to full-time employees.
• The cash compensation offered for this role will be dependent on the candidate’s experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply.

Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.