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Director, Global Technical Support

Job in Seattle, King County, Washington, 98127, USA
Listing for: Microsoft
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 160000 - 190000 USD Yearly USD 160000.00 190000.00 YEAR
Job Description & How to Apply Below

Recurly is seeking a visionary leader to head our global Technical Support organization. You will drive world-class customer support operations, oversee hiring and mentorship of managers, and collaborate across Sales, Success, Pro Serve, Product, and Engineering to deliver exceptional service.

You will implement scalable programs, monitor SLAs, and report risks to senior leadership while shaping a career growth path for the team.

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