EDiscovery Analyst

Job Summary

The primary goal of the eDiscovery Analyst role is to support the technical aspects of the Legal Hold and eDiscovery processes. This position serves as the technical resource for the systems used to identify, preserve and collect custodial data used in litigation and compliance matters.

• Manage the custodian email journaling process ensuring email data is preserved in accordance with a Legal Hold.
• Act as liaison with counsel, paralegals, IT, and eDiscovery vendors regarding technical aspects of eDiscovery.
• Consult/advise attorneys and investigators on how to best use litigation support technologies.
• Provide clear direction and advice to IT professionals to ensure that key objectives for eDiscovery and litigation are met.
• Track and control data collection activity.
• Ensure structured and unstructured data is preserved appropriately.
• Research and collect custodial data as required.
• Serve as a liaison to structured data owners (systems) as to where data resides and how it is preserved.
• Serve as the administrator for the Nuix/Glass and Proofpoint data collections tools.
• Assist in coordinating and advising all eDiscovery partners on preferred methods and best practices of organizing and automating eDiscovery practices in litigation and compliance matters.
• Keep abreast of current best practices, emerging technologies and solutions in the context of eDiscovery and Legal Hold.
• Develop and maintain relationships with key stakeholders with all internal and external parties involved.
• Proactively contribute to the continuous improvement of the eDiscovery services.
• Troubleshoot, research, diagnose, and resolve reported incidents and issues.
• Perform other duties as requested.

• Litigation practice experience.
• Ability to handle multiple projects and priorities simultaneously with a high degree of accuracy, professionalism, and client-service orientation.
• Thorough knowledge of software used in the electronic discovery process.
• Experience with Relativity preferred.
• Detailed knowledge of litigation and related discovery processes.
• Excellent written and verbal communication skills to enable effective and professional communication with clients, colleagues, and vendors.
• Critical thinking and analytical skills.
• Ability to prioritize and organize effectively.
• Ability to effectively present information to management.
• Ability to make decisions and solve problems while working under pressure.
• Ability to show judgment and initiative and to accomplish job duties.
• Working knowledge of enterprise-class production IT systems such as Exchange email, ERP systems, and SharePoint.
• Experience with programming, scripting or SQL/database experience.

Bachelor’s degree or equivalent work experience.

• eDiscovery experience – 2+ years.
• Project management experience – 2+ years.

Office environment.

EOE, including disability/vets.