Sr. Technical Program Manager, ECCCX

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web‑scale cloud computing easier and more cost‑effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the right capacity is available for customers through forecasting, planning, guidance and execution, especially for large unpredictable scaling events.

The EC2 CCX team is searching for a passionate, driven, and talented Senior Technical Program Manager to help make high‑velocity decisions under circumstances that can at times be ambiguous. This customer‑facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive leadership. As the business of cloud computing grows increasingly technologically complex, it also brings new opportunity to drive capital efficiency and ensure the right decisions are getting made to the delight of our customers.

Additional responsibilities include driving process improvements and collaborating with engineering organizations to build new technologies that automate various aspects of EC2 Capacity planning.

From Day 1, Senior Technical Program Managers are given ownership and the autonomy to think strategically and make data‑driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with professionals in many different domains including Engineering, Product Management, Supply Chain, and Finance, with high visibility to senior leaders at AWS.

• 5+ years of technical product or program management experience
• 7+ years of experience working directly with engineering teams
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical‑path management experience
• Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI’s/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership

The base salary range for this position is $148,700 – $201,200 annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance and optional supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.