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Senior Technical Support Engineer, Public Safety SaaS

Job in Seattle, King County, Washington, 98127, USA
Listing for: Prepared
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 79470 - 105960 USD Yearly USD 79470.00 105960.00 YEAR
Job Description & How to Apply Below

Axon is seeking a Technical Support Engineer (Tier 2+) to support the Axon 911 platform, ensuring reliability and performance across a growing SaaS environment. You will work with Engineering, Customer Operations, and partners to diagnose issues and communicate fixes.

You will help grow the support organization by improving monitoring, processes, and knowledge bases while delivering excellent customer experiences in a fast-paced, hybrid setting.

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Position Requirements
10+ Years work experience
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