Senior Technical Product Manager, Enterprise Digital Integrations

Senior Technical Product Manager, Enterprise Digital Integrations

Trupanion is seeking a Senior Technical Product Manager, Enterprise Digital Integrations to lead the strategy, roadmap, delivery, and continual optimization of critical enterprise integrations and backend platform capabilities. This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.

This role sits at the intersection of product management, software engineering, enterprise architecture, and business operations, serving as the product owner for technologies that enable data exchange and business processes across Trupanion's digital and enterprise ecosystem. Initially, this position will focus on backend systems supporting Trupanion's website experiences and partner/affiliate integrations, with the scope expanding to include enterprise-wide technology integrations across all business verticals.

The ideal candidate is a highly technical product leader who can effectively partner with software engineers, architects, business stakeholders, and third-party vendors to deliver scalable, reliable, secure, and observable solutions. While this role is not expected to design systems or write production code, it requires a strong understanding of software architecture, APIs, system integrations, cloud technologies, data flows, observability tooling, and application performance to effectively prioritize work, identify opportunities, and remove obstacles that impact delivery.

This individual must be comfortable navigating complex technical environments, reviewing application logs, analyzing telemetry, leveraging monitoring platforms such as Datadog, participating in incident reviews, and translating business objectives into actionable technical requirements. Success in this role requires the ability to understand technical constraints, system dependencies, implementation tradeoffs, and operational considerations while partnering with engineering teams to deliver business value.

This role is ideal for a senior technical product manager who thrives in complex enterprise environments, enjoys working deeply with engineering teams, understands enterprise architecture and system integrations, and can bridge the gap between business objectives and technical execution in a highly regulated industry.

Key Responsibilities:

• Product Strategy & Roadmap
• Technical Product Ownership
• Enterprise Integration Leadership
• Technical Operations & Observability
• Execution & Delivery
• Data, Analytics & Continuous Improvement
• Stakeholder Management

Required Qualifications:

• 5+ years of Product Management or Technical Product Management experience in software, platform, integration, or enterprise technology environments.
• Bachelor's degree in a technical discipline (e.g., Information Systems, Information Technology, Software Engineering, Computer Science, or Computer Engineering), or equivalent practical experience
• Proven experience managing complex technology products, enterprise integrations, APIs, or shared platform capabilities.
• Experience working within large-scale, highly regulated industries such as:
  Insurance, Healthcare, Financial Services, or other similarly highly-regulated environments
• Strong understanding of:
  System architecture and distributed systems, RESTful APIs and system integrations, Microservices architectures, Event-driven architectures and messaging patterns, Data flow and system dependencies, Cloud-based platforms and services, Software development life cycles and Agile delivery methodologies, Enterprise application integrations
• Demonstrated ability to understand technical constraints and collaborate effectively with engineering teams to achieve business goals.
• Experience translating business requirements into technical product requirements and successful product outcomes.
• Experience working alongside software engineers, architects, and technical leaders within complex enterprise ecosystems.
• Strong analytical and problem-solving skills with an ability to evaluate complex technical and operational challenges.
• Excellent communication skills with demonstrated success working across both technical and non-technical teams.

Preferred Qualifications:

• Experience managing complex integrations between enterprise business systems and technology platforms.
• Experience working with and integrating large-scale enterprise applications, including: ERP platforms (SAP, Oracle, Microsoft Dynamics, Workday, etc.), CRM platforms (Salesforce or similar), Marketing technology ecosystems, Master Data Management (MDM) platforms, Customer Data Platforms (CDPs), Finance and accounting systems, Data warehouses, data lakes, and analytics platforms
• Experience with enterprise data governance, data stewardship, and master data management principles.
• Experience with observability and monitoring solutions such as Datadog, Splunk, New Relic, Grafana, or similar platforms.
• Experience reviewing logs,…