Sr. Solutions Architect, Software and Technology

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and comprehensive support. We dive deep to understand each customer’s unique challenges, then craft innovative solutions that accelerate their success. This customer‑first approach is how we built the world’s most adopted cloud.

Join us and help us grow.

As a trusted customer advocate, the solutions architect will help organizations understand advanced cloud‑based solutions, and how to migrate and modernize workloads in the cloud. You will have the opportunity to help shape and execute a strategy to build mind share and broad use of AWS within organizations ranging from new start‑ups to large enterprise customers. The ability to link technology with measurable business value is critical to a solutions architect.

You should also have a demonstrated ability to think strategically about business, products, and technical challenges.

We are looking for a candidate who is comfortable at the intersection of technology and business and has a builder mindset. They will be broadly competent across many areas of technology and deep in a handful of areas. It is acceptable to be less deep in some places, but we need to feel confident that they have the fundamentals and the ability to learn complex new technologies quickly.

On the business side, we are looking for excellent communication skills. The Solutions Architect will spend most of their day interacting with customers via email, phone, Web Ex, and in‑person meetings. They will meet with developers, team leads, engineering directors, and CxOs. Given the large portion of customers who are self‑served, interest in and ability to create one‑to‑many content such as reference architectures and blog posts is an important part of the role.

On the soft‑skills side, we are looking for the ability to moderate tone and technical depth based on audience and solid ability to pick up on non‑verbal communication. Also the ability to pick up on “un‑said” drivers is important.

On the personal attributes side, we are looking for individuals who are passionate about technology and have the drive and capability to absorb and retain vast amounts of deep technical information continuously. People who might get easily bored in slower moving environments might do well here.

• Partner with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.
• Educate SWAT customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
• Conduct one‑to‑few and one‑to‑many training sessions to transfer knowledge to customers considering or already using AWS.
• Capture and share best‑practice knowledge within the AWS solutions architect community.
• As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform.
• Author or otherwise contribute to AWS customer‑facing publications such as whitepapers.
• Act as a technical liaison between customers and product teams and help evolve the AWS platform.
• Depending on location, this role requires 25% domestic travel.

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 3+ years of design, implementation, or consulting in applications and infrastructures experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience

• Experience working with end user or developer communities
• Experience leading or developing high quality, enterprise scale software products using a structured system development lifecycle
• Experience architecting/operating solutions built on AWS
• E…