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Hybrid Strategic CSM — AI-Driven Platform Adoption
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-20
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Salesforce seeks a Customer Success Manager (CSM) to ensure high‑value customers using the Signature plan achieve significant ROI, acting as a trusted advisor and extending the customer’s workforce. You will address technical and business concerns, align with priorities, and oversee the lifecycle of Signature deliverables across multiple stakeholders.
As an individual contributor, you will drive adoption of Sales Cloud and Service Cloud, coordinate enablement sessions, and deliver ongoing value
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