Workforce Technology- Payroll Implementation - Senior Associate

Industry/Sector

Not Applicable

Specialism

HR Transformation and Optimization

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.

In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.

Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.

Use critical thinking to break down complex concepts.

Understand the broader objectives of your project or role and how your work fits into the overall strategy.

Develop a deeper understanding of the business context and how it is changing.

Use reflection to develop self awareness, enhance strengths and address development areas.

Interpret data to inform insights and recommendations.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of PwC's Workforce Consulting practice, you will be embedded on implementation engagements as a core delivery team member with direct client exposure across the full project lifecycle. You will work alongside client HR and payroll teams from discovery through cutover, helping them configure, validate, and operationalize their HRIS to support their payroll and HR service delivery goals. This is a hands-on delivery role for someone who can drive work streams independently, communicate with confidence at the client level, and hold their ground on process and compliance decisions.

Responsibilities

Lead assigned implementation work streams across discovery, design, configuration, testing, and cutover phases

Facilitate client working sessions to gather requirements, validate configuration decisions, and resolve open items

Document current-state payroll processes and translate them into configuration requirements

Support data migration activities including data mapping, validation, and parallel processing

Conduct and facilitate user acceptance testing (UAT), track defects, and drive resolution with client teams

Advise clients on payroll compliance requirements, pay rules, and leading practices as they relate to system design

Prepare and deliver client-facing status updates, issue logs, and workstream documentation

Mentor junior team members on implementation methodology and client engagement standards

What You Must Have

* Bachelor's Degree

* 3 years of experience

What Sets You Apart

Hands-on implementation experience with enterprise payroll platforms (Workday, Oracle, SAP Success Factors, UKG Pro, Ceridian Dayforce, ADP, Paycom, or similar)

End-to-end payroll implementation experience, including requirements,…