IT Service Center Lead: Outcome-Driven IT Delivery
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-22
Listing for:
SSA Marine
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, IT Business Analyst
Job Description & How to Apply Below
SSA Marine is seeking an IT Service Center Lead to run a product-aligned delivery POD, owning outcomes across the service lifecycle. You will coordinate global resources, standardize intake, and partner with stakeholders to move from ticket-based support to outcome-based ownership.
The role demands 5+ years in IT support or service delivery and 3+ years leading teams, with ITSM, Service Now, and ITIL v4 certification. Bachelor's degree preferred.
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