IT Manager

Pal American Seeks a Highly Skilled, Dynamic IT Manager !

Are you looking for a rewarding IT leadership role where you can make a real impact? Do you thrive in a collaborative, fast-paced environment that values innovation and continuous improvement?

Join Pal American as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun, enthusiastic workplace with excellent benefits including paid time off and comprehensive health insurance. Grow your skills in IT operations, cybersecurity, and team leadership while partnering closely with business stakeholders to drive success.

• Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support
• Oversee IT infrastructure, including networks, servers, cloud services, and telecommunications
• Manage and mentor US-based IT teams, contractors, and service providers to foster accountability and growth
• Act as a primary technology partner for business leaders, translating needs into practical solutions
• Plan and execute technology projects, upgrades, and business-driven initiatives
• Support cybersecurity, compliance, and risk management efforts aligned with governance policies
• Monitor technology budgets and identify opportunities for efficiency and service improvement
• Collaborate with corporate teams to promote innovation and standardization

• Minimum 5 years progressive experience in IT operations, infrastructure, and team leadership
• Strong knowledge of Microsoft 365, Azure, endpoint and identity management, and cloud technologies
• Experience managing multi-site or distributed support teams in service-oriented environments
• Deep understanding of cybersecurity, risk management, compliance, and IT governance
• Excellent communication and problem-solving skills with ability to align technology to business needs
• Bachelor’s degree in IT, Computer Science, Business, or related field; relevant certifications a plus

• Comprehensive health, dental, vision, life, and disability insurance
• Generous paid time off to support work-life balance
• Dynamic, supportive team culture focused on continuous improvement
• Opportunity to lead impactful technology initiatives across multiple locations
• On-site work with periodic travel to support operations and projects

Location:

WA - Seattle

If you are a motivated IT professional ready to take on a leadership role with Pal American, apply now and become a key player in our technology-driven success!