ICST – Healthcare Simulation Operations & Technology Specialist

Position

Instruction & Classroom Support Technician 2 (ICST
2) – Healthcare Simulation Operations & Technology Specialist (full‑time) within the Allied Health program at South Puget Sound Community College, accepting qualified, highly motivated candidates. Position open until filled. Priority review 6/12/2026.

Under general supervision, the Simulation Operations & Technology Specialist (ICST2) provides comprehensive operational, technical, and logistical support for healthcare education skills labs and simulation environments. Primary responsibilities include preparing, operating, maintaining, cleaning, resetting, and dismantling instructional labs and equipment to ensure faculty can successfully deliver scheduled healthcare instruction.

• Lab Preparation & Maintenance: Set up, break down, clean, and reset healthcare skills labs and simulation spaces for scheduled faculty‑led instruction; prepare rooms, equipment, supplies, and furnishings according to established checklists and faculty‑provided requirements; clean and disinfect manikins, task trainers, equipment, and lab spaces between uses; configure, store, and maintain simulation manikins, task trainers, audiovisual systems, and related instructional technology; perform routine maintenance and minor repairs;
  
  identify equipment issues and communicate repair or replacement needs; maintain inventories; ensure labs and storage areas are orderly, secure, and ready; maintain operational documentation, logs, asset records, and basic database updates.
• Simulation Session Operations & Faculty Support: Operate simulation equipment, software, and audiovisual systems during scheduled student classes; support faculty during live skills labs and simulations by operating equipment, voicing scenarios, and managing technical timing; prepare and remove moulage, environmental elements, and simulation settings; provide real‑time troubleshooting for routine technical issues; follow established simulation workflows, safety protocols; support simulation‑based patient safety, quality improvement, and systems‑based learning activities as directed by faculty.
• Other Tasks: Demonstrate multicultural competence and create an environment affirming equity, diversity, and inclusion; change, launder, and restock linens and reusable materials; complete required documentation, reports, and logs; attend meetings, required trainings, and job‑related professional development; pick up supplies and make deliveries as needed; perform other duties as assigned within the ICST2 scope.

• Comfort supporting (but not designing, administering, or independently modifying) technical systems and instructional resources in healthcare education and simulation environments.
• Ability to diagnose and resolve routine hardware, software, and system‑integration issues using structured troubleshooting methods and to recognize and appropriately elevate issues outside the role's scope.
• Ability to set up, operate, maintain, store, and reset simulation manikins, task trainers, AV systems, and related equipment using established configurations and procedures.
• Ability to support faculty during live skills labs and simulations by operating equipment, providing real‑time technical assistance, and responding to time‑sensitive needs.
• Experience preparing and restoring realistic lab and simulation environments, including equipment readiness, environmental setup, and application/removal of moulage or props.
• Ability to consistently follow documented policies, SOPs, simulation workflows, and safety standards to ensure reliable, safe, and student‑ready instructional environments.
• Strong organizational skills, including managing supplies, linens, and equipment; maintaining cleanliness and readiness; and working efficiently in a shared, high‑use environment.
• Ability to maintain accurate documentation, inventories, logs, checklists, and operational records, and to clearly document actions taken and outcomes.
• Effective verbal and written communication skills to explain technical issues, document resolutions, and interact professionally with faculty, students, and staff in…