Learning Experience Designer - Epic Revenue Cycle

Learning Experience Designers on our Clinical and Business Applications Training team are responsible for the end-to-end design, development, and maintenance of engaging and effective training content for various enterprise IT systems, with a strong focus on our Electronic Health Record (EHR) system, Epic. The ideal candidate blends expertise in instructional design principles, multimedia content creation, and an understanding of the clinical/operational context of healthcare IT.

They will also be a forward-thinker, leveraging modern digital tools, including AI, to enhance content creation efficiency and learner experience.

Bachelor’s degree in Instructional Design, Education Technology, Health Informatics, or a related field or equivalent experience.

• Minimum of 3 years of experience in instructional design and content development.
• Expertise using industry-standard authoring tools like Articulate Storyline/Rise and Tech Smith Camtasia/Snagit.
• Demonstrated experience designing and developing software simulation training.

• Strong understanding of modern web-based learning principles and multimedia development.
• Aptitude for learning and applying new technologies, with a specific, articulated understanding of how to leverage Artificial Intelligence (AI) for content development efficiencies.
• Excellent written and verbal communication skills, with the ability to translate complex technical information into easily understandable learning content for diverse audiences (clinical, administrative, and technical).

N/A.

• Epic PB, HB, or other rev cycle certification/accreditation.
• Background in learning experience design.
• Master’s degree in a relevant field.
• Current Epic Training Certification/Accreditation/Proficiency in at least one module (e.g., Willow, Prelude, Cogito).
• Tech Smith Camtasia and/or Snagit Certificate.
• Experience administering or publishing content within an industry-standard LMS.
• Experience developing visually appealing graphics for training content.
• Experience focused specifically on Healthcare IT systems training (EHR/EMR).
• Experience delivering instructor‑led training in person and virtually.
• Experience creating and maintaining Service Now Knowledge Base articles.
• Prior experience in a rapid development environment.

$97,665.00 - $ per year

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

• Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website (Use the "Apply for this Job" box below)..

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.

U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children…