Principal Consultant in Seattle, Washington

Solution Lead, Cloud Practice

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real-world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what's good for our people and communities.

As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation.

Softchoice is reimagining the role we play in our customers' lives, and we are seeking exceptional people to lead that charge within our Cloud practice. As the Solution Lead, you are the senior-most technical and delivery authority for multi-cloud engagements spanning Amazon Web Services, Microsoft Azure, and Google Cloud Platform. You are the person who walks into a C-level conversation, translates complex business challenges into cloud transformation strategies, and then leads a team of architects and consultants to deliver them.

You bridge pre-sales and delivery seamlessly - your clients trust you to define what good looks like, and your team trusts you to back them up when things get hard. This is not a role for someone who knows one cloud platform well. It requires genuine fluency across all three major providers - the ability to guide customers to the right platform decisions based on their workloads, governance requirements, and long-term strategy.

In addition to technical depth is business acumen to drive the financial success of a P&L, the maturity to lead senior practitioners, and the presence to represent Softchoice at the highest levels of a client organization.

Technical leadership

• Serve as the highest-level technical authority for cloud engagements - the final escalation point for solution design, architecture decisions, and technical risk across AWS, Azure, and GCP
• Lead the design and delivery of complex, multi-workstream cloud transformations: migrations, modernizations, cloud-native builds, multi-cloud governance, and cloud security frameworks
• Guide customers through provider-selection decisions with objectivity - recommending the right cloud platform (or combination of platforms) based on workload fit, cost, compliance, and long-term strategy
• Review and approve architecture documents, deployment plans, technical assessments, and statements of work to ensure quality, consistency, and alignment with Softchoice standards
• Stay at the leading edge of cloud innovation - translate emerging trends (AI/ML services, cloud-native development, platform engineering) into practical service offerings
• Maintain active certifications across all three major cloud providers; represent Softchoice as a thought leader at industry events, partner briefings, and customer advisory boards

Client engagement and pre-sales

• Act as a trusted advisor to C-level and VP-level client stakeholders - conduct discovery, define business outcomes, and craft tailored transformation roadmaps that create measurable value
• Partner with account teams through the full sales cycle: lead solution scoping workshops, develop business cases, author and review statements of work, and respond to RFPs and RFIs
• Identify, shape, and support new business opportunities within existing accounts - introduce new Softchoice capabilities and cross-practice offerings to expand client relationships
• Quantify the value of proposed transformations; help clients understand how to measure and track success

Delivery and program ownership

• Lead the delivery of complex, multi-phase engagements from initiation to closure - own scope, quality, timeline, and profitability
• Partner with PMO counterparts to manage risks, issues, resource plans, and client communications; function as the "Two in the Box" technical lead
• Hold team members, contractors, and partners accountable to Softchoice delivery standards and best practices
• Drive up- and cross-sell opportunities organically from within active engagements

Team leadership and development

• Mentor, coach, and develop architects, senior consultants, and consultants on their technical growth, utilization performance, and delivery quality throughout engagements
• Build a high-performance project culture: create psychological safety, encourage candid debate, and model Softchoice values of personal growth, customer passion, taking care of others, and owning the end result
• Contribute to hiring decisions, onboarding, and capability development for the Cloud practice team
• Represent the…