Global Program Manager, Data Center Safety, Security, and Environmental

Description

DC Security is looking for a Program Manager to own and drive Program Fortify and related training/career development initiatives for our global security workforce. You'll design, deliver, and continuously improve blended training programs that build capability across Data Security Managers (DSMs) and field teams spanning AMER, APJC, and EMEA.

DC Security is looking for a Program Manager to own and drive Program Fortify and related training/career development initiatives for our global security workforce. You'll design, deliver, and continuously improve blended training programs that build capability across Data Security Managers (DSMs) and field teams spanning AMER, APJC, and EMEA.

This role sits within the Data Center Safety, Security and Enviro team and reports into DC Security's program management organization. You'll work closely with Learning Experience Design (LXD), Training Operations, regional Cluster Security Managers (CSMs), and field contributors to scale training that is measurably effective.

• Own end-to-end delivery of the Fortify Training Program, including curriculum roadmap, milestone tracking, and stakeholder communication.
• Drive the design and deployment of multi-modal training content (instructor-led, micro-learning, video, gamified modules, interactive simulations) via the LEARN platform.
• Manage the Fortify Academy cohort cycle: enrollment coordination, facilitation logistics, graduation criteria, and post-Academy effectiveness measurement (knowledge gain, application of content, satisfaction scores).
• Own measurement and reporting: define KPIs (e.g., knowledge gain percentages, satisfaction targets, post-training application rates), build dashboards, and deliver Q /M
  -level program updates.
• Maintain and evolve the FORGE Knowledge Hub Wiki as the single source of operational documentation across security domains.
• Coordinate a global contributor base across multiple regions, growing content coverage and ensuring consistency.
• Own the People Manager Training framework: content development, regional adaptation, and delivery tracking.
• Identify and implement AI-assisted development opportunities (Amazon Quick, Kiro, Amazon Nova) to improve content creation velocity and quality.
• Partner cross-functionally with LXD, Ops Excellence, and regional CSM leadership to align training priorities with operational gaps and org priorities.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led…