Principal TPM, AWS Plus

Description

Are you customer obsessed, fluent in cloud and AI, and eager to help customers build at unbelievable scale? Join our collaborative team dedicated to helping Amazon achieve new possibilities by leveraging AWS.

Are you customer obsessed, fluent in cloud and AI, and eager to help customers build at unbelievable scale? Join our collaborative team dedicated to helping Amazon achieve new possibilities by leveraging AWS. We’re seeking a Principal Technical Program Manager, as an individual contributor on the AWSI PLUS team. You will own the lifecycle of complex, cross-organizational technical programs across AWS’s most critical internal customer.

You will manage multiple concurrent work streams spanning capacity planning, region migrations, infrastructure scaling, and AI/ML adoption, stitching together a coherent narrative for executive leadership while proactively identifying and mitigating risk. This is not a role for someone who waits for problems to surface. You will operate at the intersection of deep technical understanding, methodical program execution, and executive influence, driving clarity where ambiguity exists, building mechanisms that scale, and establishing trust with VPs and SVPs across AWS and SDO.

• Own end-to-end delivery of significantly complex, cross-functional technical initiatives spanning multiple VP organizations (AWS Infrastructure, Compute, AI/ML Services, SDO eCF)
• Drive simultaneous work streams (capacity migrations, region flexibility, demand forecasting, service scaling) with clear dependencies, milestones, and accountability
• Stitch together disparate workstream narratives into a unified, coherent story for leadership reviews (Top-5, QBRs, S-Team updates).

• Develop mechanisms to surface risk early: capacity gaps, service dependencies, migration blockers, and timeline slips before they elevate
• Own escalation paths and drive resolution at the right level. You are escalated TO, not escalating up.
• Build data-driven risk models that inform executive decision-making.

• Understand system architectures deeply enough to challenge engineering teams, spot risks in technical proposals, and drive simplification.
• Evaluate capacity plans, service scaling signals, and infrastructure trade-offs with confidence.
• Influence architecture decisions across service teams to unblock innovation and accelerate delivery.

• Advise VPs and SVPs directly. Present at leadership forums with credibility.
• Build trusted relationships across AWS and SDO leadership (Infrastructure, Compute, AI/ML, eCF).

We try new things and dream big. At Amazon Web Services (AWS), we are inventing the future of cloud computing. AWS is where the cloud first came to life. Now we're inventing for decades ahead. It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers, testers, and doers.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the…