Seattle IT Service Desk Engineer; L1/L2; Jira/Okta
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-08-30
Listing for:
Jade Global
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Jade Global in Seattle, WA is seeking an IT Service Desk / Technical Support Engineer to provide Level 1 and Level 2 support for enterprise applications and IT services. The role is based in Seattle with occasional onsite visits to the client office a few times a month.
You will troubleshoot Jira, Okta, Slack, manage access, and log incidents in ITSM/Jira Service Management, ensuring SLA adherence. A 2-5 year background in IT service desk and a Bachelor’s degree are preferred; the contract runs
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