Product Manager, Multi-Cloud Trust & Safety

Product Manager, Multi-Cloud Trust & Safety

San Francisco, CA | New York City, NY | Seattle, WA

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

A large and growing share of Claude usage reaches customers through our cloud partners — Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. These surfaces require bespoke solutions so our approaches have to be designed for third-party distribution from the start. In this role you will own how Anthropic's model safeguards, fraud defenses, and compliance posture show up on every cloud.

Model Safety Across Clouds

• Own the multi-cloud strategy and roadmap for our safeguards — data retention, automated review, human review, and enforcement — designed to fit each partner's operating model
• Design product experiences and operations paths for managing eligibility criteria, verification paths, and the controls attached to differentiated capabilities for higher-trust organizations
• Build threat-intelligence sharing with AWS, Google, and Microsoft so misuse is detected and acted on consistently across surfaces
• Drive our transparency commitments to customers and partners on data access, review, and enforcement

Fraud & Abuse

• Own fraud and abuse defenses for partner-sold offerings: bot and mass-registration abuse, pre- and post-sale risk controls, and chargebacks where the partner owns billing
• Define the fraud signals we exchange with each cloud partner and turn them into product requirements that influence growth initiatives

Cross-functional Leadership

• Engage directly with enterprise security, risk, and compliance leaders to understand their requirements and turn them into roadmap priorities
• Be Anthropic's product counterpart to trust & safety, security, and compliance teams at AWS, Google, and Microsoft
• Work with Safeguards, Inference, Policy, Security, Legal, and multi-cloud engineering to ship one coherent set of controls across three clouds
• Partner with sales and partnerships to support enterprise evaluations where data-handling and safety requirements are decisive
• Work with marketing and partner teams on how we position our safeguards externally

• Have 10+ years of experience.
• Have 5+ years of product experience in platform product roles on high-scale, enterprise- or developer-facing software.
• Operate with high autonomy in ambiguous, fast-moving environments, with a track record of executing across teams and organizations.
• Are an excellent written communicator and able to drive clarity out of complexity.
• Are equally fluent in policy nuance and systems detail, and can explain the tradeoff between them to lawyers, engineers, go to market teams, and partner executives alike.

• Prior product experience in trust & safety, security, privacy, or compliance.
• Have built or shipped products with a hyper-scaler as a partner — you know how to align strategic goals and deliver impact over multiple quarters in partnership with an external third party
• Have owned a top line revenue target while being held to counter-risk outcome — a fraud-loss number, an abuse rate, a compliance authorization, an enforcement program — not just a product roadmap.
• Direct experience on a trust & safety, fraud, or security product team at AWS, GCP, or Azure — or at an ISV that ships through one of their marketplaces.
• Background in AI safety, content moderation, or abuse-detection systems.
• Designed incident-response or escalation processes that span more than one company.

Minimum education:

Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position

Location-based…