Systems Analyst

WHO WE ARE

Founded on love and respect, Buddha Jewelry exists to bring light, beauty, and joy into everything we do. Committed to delivering excellence through all we do, we're a self-funded, independently built company with real startup passion, intention, determination, and a team that shows up every day with grit, curiosity, and genuine care for one another.

We are more than a team—we are a passionate force for good, united by shared goals and an unstoppable drive to bring meaningful value to our clients around the world. Every team member has the opportunity to make a direct, positive impact. Your ideas, decisions, and execution shape who we are, what we do, and how we do it.

We stay solution-oriented and grounded in reality, holding ourselves accountable to outcomes that matter. The people who thrive here see challenges as opportunities, embrace continuous improvement, and leverage technology to make the business stronger, smarter, and more scalable.

We're looking for an experienced Systems Analyst to own the technology foundation that powers our business. This role is responsible for our core business systems, data infrastructure, integrations, reporting, and technology vendors.

You'll serve as the bridge between business operations and technology, ensuring our systems are reliable, scalable, and aligned with the needs of a growing organization. You'll work closely with leaders across Operations, Sales, Finance, Production, and Customer Experience to understand business requirements and translate them into practical technology solutions.

This role partners closely with our Digital Workforce Manager
, who focuses on AI strategy, workflow automation, and process transformation. Together, you'll build the technology foundation that enables the business to scale.

• Proven experience administering and improving ERP and business systems
• Experience with Net Suite, Shopify, or similar enterprise business platforms
• Strong understanding of system integrations, APIs, and middleware
• Experience designing reporting solutions and dashboards that support business decisions
• Excellent analytical and problem-solving skills
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
• Experience gathering business requirements and managing technology projects
• Able to work 100% on-site in Seattle

• Own administration and continuous improvement of Net Suite, Shopify, and other business applications
• Ensure business systems remain reliable, scalable, and aligned with operational needs

• Design, implement, and maintain integrations between ERP, eCommerce platforms, shipping, and third-party systems
• Monitor system performance and proactively resolve integration issues

• Develop and maintain reporting infrastructure and executive dashboards
• Ensure consistent, accurate, and trusted business data across systems

• Maintain integrity of product, inventory, customer, vendor, and operational master data
• Establish standards and governance for business-critical data

• Provide Tier 2 business systems support for internal users
• Troubleshoot application issues and coordinate with external IT providers and software vendors when needed

• Manage relationships with technology vendors and implementation partners
• Develop Statements of Work (SOWs), evaluate vendors, and ensure projects are delivered successfully

• Partner with business leaders to identify system improvements and future technology needs
• Contribute to the long‑term business systems roadmap

• Strong knowledge of ERP systems, eCommerce platforms, and business applications
• Experience with Net Suite administration preferred
• Experience with Shopify administration preferred
• Knowledge of APIs, middleware, and systems integration
• Experience developing dashboards using business intelligence tools
• Strong understanding of relational databases and reporting concepts
• Excellent project management and organizational skills
• Ability to…