Site Reliability Engineer, Compute - USDS

Overview

Site Reliability Engineer, Compute - USDS

Tik Tok is the leading destination for short-form mobile video. U.S. Data Security (USDS) is a subsidiary of Tik Tok in the U.S. This security-first division was created to bring heightened focus and governance to data protection policies and content assurance protocols to keep U.S. users safe.

• Develop and maintain automation procedures to maximize system efficiency and minimize human intervention.
• Work closely with software engineering teams to design, deploy and operate elements to ensure that systems are functionally robust.
• Ensure system scalability to handle growth in web traffic and data.
• Implement monitoring tools and set up metrics to keep track of system health and performance.
• Participate in on-call rotations, assist with incident management, and diagnose, resolve, and prevent production issues.
• Conduct performance tests to find and address system bottlenecks.
• Collaborate with teams across the organization to define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs).
• Practice sustainable user support, incident response, and blameless postmortems.

• Minimum Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field with 3+ years of experience
• Proven work experience as a Site Reliability Engineer, Systems Engineer, or similar software engineering role.
• Passionate about operational excellence through methodical automation and engineering processes using programming languages such as Go, Python and/or any other languages.
• Experience in network architecture, database modeling, cloud systems and large-scale distributed systems.
• Strong understanding of Linux operating systems and open-source technologies.
• Excellent problem-solving skills, strategic thinking, and a strong ability to debug complex systems.
• Exceptional communication skills and the ability to effectively collaborate with cross-functional teams.
• Preferred Qualifications:
• Knowledge of monitoring tools and methodologies (such as Prometheus, Grafana).
• Experience with containers and container orchestration platforms such as Docker, Kubernetes or equivalent.
• Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.

Tik Tok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of Tik Tok in the U.S. This division focuses on data protection policies and content assurance protocols to keep U.S. users safe. The teams within USDS span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role may be subject to strict national security-related screening.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product helps people express themselves, discover and connect. Our diverse teams create value for communities and bring joy. We foster curiosity, humility, and impact in a rapidly growing tech company. We embrace challenges as opportunities to learn and innovate as one team.

Tik Tok is committed to an inclusive space where employees are valued for their skills, experiences, and perspectives. We celebrate diverse voices and strive to reflect the communities we reach.

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us.

Job Information:
Compensation descriptions are provided for transparency; base pay ranges and additional benefits may vary by location. Benefits include medical, dental, and vision insurance, a 401(k) with company match, parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off. The Company reserves the right to modify these programs at any time, with or without notice.

Note:

This description does not include every possible responsibility and qualification and may be updated over time.