Sr. Manager​/Manager Site Reliability Engineering

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The mission of the Digital Technology team is to design, build, deliver, and operate robust, efficient, and scalable Digital technology solutions that align with our strategic, business, and technology goals.

THE OPPORTUNITY

Aritzia is growing and our Digital Technology team is growing with it. This is a unique opportunity to be part of the Quality and Service Delivery team and lead the SRE team responsible for continuously improving digital technology solutions. You will also participate in hands-on support work, ensure timely queue management, facilitate deeply analytical post-mortems, and close the loop with data-backed corrective and preventive actions, fostering a customer-centric, learning-oriented culture where data informs priorities.

Success in this role means measurable reductions in recurring issues, faster time-to-resolution, and clear, actionable insights flowing back to the team. You will partner with the broader Digital Technology team including developers, QA, as well as other cross-functional teams and stakeholders. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Sr Manager/Manager, SRE, you will lead the team to:

• Deploy features that unlock business and technology value.
• Ensure the continuous health and performance of features.
• Minimize the impact of disruptions within features.
• Identify and address underlying issues and prevent recurring incidents.
• Empower developers by providing them with tools and platforms to support their work.
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.

THE QUALIFICATIONS

The Sr Manager/Manager, SRE has:

• 5+ years of experience in site reliability engineering, Dev Ops, or infrastructure roles
• 3+ years of experience in a leadership or management role.
• Establishing the practice of Dev Ops, Site Reliability Engineering, and incident lifecycle that includes L1/L2/L3.
• Hands-on experience with modern observability tools and standards (e.g. Open Telemetry, Prometheus, Datadog, Splunk, ELK, etc).
• Proficiency in at least one programming or scripting language (Python, Go, Bash, etc.).
• Strong understanding of alerting strategies, telemetry pipelines, and distributed tracing.
• Familiarity with cloud-native architectures (AWS, GCP, Kubernetes, Microservices)
• Background in software engineering or full-stack development.

THE COMPENSATION

The typical hiring range for this position is $120,000–$170,000 per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.

We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications.

Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational work spaces and elevated employee perks and experiences — we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
• The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts and self-care promos.
• Flexible Working Arrangements — The option to work from the office or from a remote space of your choosing.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries Retail

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