UKG Pro WFM Analyst
Listed on 2026-09-02
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IT/Tech
IT Business Analyst, Business Systems & Technology Analysis, Data Analyst, Systems Analyst
UKG Consultant
Required
Skills & Experience:
5+ years of hands-on UKG Pro Workforce Management (WFM) experience. Experience supporting multiple UKG WFM modules including Advanced Scheduler, Timekeeping, Accruals, Analytics, and Workforce Planner. Strong UKG configuration experience and ability to perform root cause analysis independently. Experience supporting production environments, break/fix issues, and enhancements. Experience performing regression testing and coordinating UAT efforts. Understanding of timecard, scheduling, payroll, and workforce management workflows.
Strong data extraction experience (beyond data views and reports). Experience building APIs and interfaces within UKG.
Nice to Have
Skills & Experience:
Boomi certified Genetec/security badging integration experience. Workday/UKG integration experience.
Job Description:
The UKG Consultant will partner directly with the organization's existing UKG analyst to support and enhance the UKG Pro Workforce Management platform. This person will function as a true partner rather than a specialist focused on only one module. They will split ownership of production support, system enhancements, configuration, troubleshooting, and upcoming project initiatives while helping create coverage for the UKG environment.
Responsibilities include but are not limited to:
Support UKG Pro WFM production environment. Troubleshoot timecards, scheduling, payroll, and workforce management issues. Perform root cause analysis and recommend long-term solutions. Configure and maintain UKG modules. Support break/fix requests and day-to-day operational issues. Participate in testing, regression testing, and UAT efforts. Gather requirements and document technical solutions. Support upcoming scheduling and workforce planning initiatives. Assist with UKG integrations and API-based data extraction.
Create reports and data feeds for business stakeholders. Work alongside IT, Payroll, HR, and Operations teams. Support ongoing optimization initiatives and process improvements. Help maintain coverage for UKG support when team members are away. Upcoming projects include:
Advanced Scheduler initiatives. Workday integration efforts. UKG optimization projects. Data extraction and reporting enhancements. Genetec badge system integration improvements.
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