GTM Specialist, Service Specialist Orgnization

Go-to-Market Specialist (GTMs) Based in the US

Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made.

You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity — it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive.

You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it.

The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential.

What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each.

• Real technical understanding of cloud, infrastructure, and managed services
• Presence, affinity, and communication that earns trust fast
• Self-driven ownership and accountability for results
• The ability to influence and push things to happen

Key job responsibilities:

• Voice of the Region to Service & Global Stakeholders
• Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case.
• Influence decision-makers to prioritize CMHK needs—converting field signal into roadmap action and closing the loop back to the region.
• Go-to-Market Execution & Field Guidance
• Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution.
• Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition.
• Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach.
• Technical Depth & Field Enablement
• Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource.
• Prove a repeatable motion on a real win, codify it, and scale it across the field.
• Communication & Data-Driven Management
• Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks.
• Leverage Salesforce and internal systems to track pipeline and build the investment case.