Sr. Engineer, Exchange & Microsoft 365 Platforms; Hybrid - Seattle, WA)

A Senior Engineer is a key member of the Nordstrom Technology organization, applying engineering principles to design, build, and maintain technology products and solutions that drive amazing customer and employee experiences. As a Senior Engineer on the Productivity and Collaboration team, you will own the architecture, administration, and automation of Nordstrom's Microsoft 365 and Azure platforms, with an emphasis on Exchange Online messaging infrastructure.

You will act as a subject matter expert and technical leader across the Microsoft 365 suite, including Exchange, Teams, and SharePoint/One Drive, along with the underlying Azure identity and infrastructure that supports them. You bring deep hands‑on expertise administering Exchange Online/Server and hybrid mail flow, strong command of Azure AD/Entra  Azure automation, and the scripting skills to build automation that scales rather than one-off fixes.

This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position.

A Day in the Life...

Write Power Shell scripts and Microsoft Graph API automation for mailbox operations, tenant configuration, and reporting at scale

Build and maintain automation pipelines using Azure Automation Runbooks, Power Automate, and Azure Logic Apps to reduce manual, repetitive operational tasks

Maintain automation code in source control (Git Hub), apply code review practices, and document libraries for team reuse

Implement and support Microsoft 365 workloads including Teams and SharePoint/One Drive, alongside Exchange

Administer O365 licensing (SKU assignment, Volume Licensing, Enterprise Agreements) and manage the full suite of Microsoft Admin Centers

Configure and maintain O365 security and compliance features, including DLP and retention policies

Architect, design, implement, and operate Exchange Online and hybrid Exchange environments, including mail flow, transport rules, connectors, and message routing across on‑premises and cloud

Administer Exchange Online Protection (EOP) policies, anti‑spam and anti‑malware controls, and mail flow security baselines

Own DNS‑based email authentication posture (SPF, DKIM, DMARC) and SMTP fundamentals, driving alignment and enforcement across all sending domains

Perform message tracing and mail flow troubleshooting for complex, multi‑hop delivery issues, engaging Microsoft support when needed

Manage Azure subscriptions, Azure Automation accounts, and Azure admin roles supporting messaging and collaboration workloads

Administer Active Directory and Azure AD/Entra , hybrid identity, and Conditional Access policies as they relate to Exchange and M365 access

Partner with Security on identity governance (e.g., Proofpoint), app registration review, and least‑privilege access to mail‑connected applications

Apply knowledge of load balancers, certificates, and authentication protocols to keep hybrid messaging infrastructure healthy and secure

Participate in compliance and security reviews for Exchange, M365, and Azure‑hosted messaging services

Work closely with internal teams to build security, reliability, and scalability into the M365/Azure architecture

Engage in an on‑call rotation to support critical messaging and collaboration services

Serve as the team's subject matter expert for Exchange, Microsoft 365, and Azure identity/infrastructure

Coordinate with partner technology teams and business units across Nordstrom to solve complex integrations and unlock new messaging, identity, and collaboration capabilities across Nordstrom

Partner with the team's manager and program manager to define and execute team vision and roadmaps

Provide mentorship and technical coaching to team members on Exchange, M365, and Azure engineering best practices

You Own This If You Have...

5+ years of…