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Presales AI Architect Enterprise CX
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-09-03
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Genesys is seeking an AI Architect in Presales to shape how global enterprises apply AI to customer experience. Lead solution architecture across LLMs, RAG, and enterprise integrations, guiding technical directions and presenting compelling demonstrations to CIO/CTO stakeholders.
You will partner with sales, Professional Services and Product Management to move opportunities from discovery to production pilots, ensuring scalable, secure and cost-aware architectures that deliver measurable
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