More jobs:
IT Support Operations Lead
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-09-04
Listing for:
Flexential
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Flexential is seeking a Supervisory leader for Technical Support to guide a 24/7 IT enterprise support team. You will drive incident responses, monitor performance, and coach staff to improve metrics and customer experience across shifts.
You will partner with managers to optimize processes, onboard new hires, and act as escalation for outages, ensuring timely, clear updates to stakeholders while maintaining service quality.
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