Sr Systems Specialist

Overview

Trident Seafoods is North America’s largest vertically integrated seafood company—partnering with fishermen, employees, and communities to responsibly harvest, process, and share wild Alaska seafood with the world. With deep roots in Alaska and operating across the globe, Trident is a privately held company headquartered in Seattle, committed to nourishing the world while upholding the highest standards for safety, sustainability, and excellence.

At Trident Seafoods, we work together for something bigger than ourselves. From nourishing the world with the best protein on earth to protecting our oceans, serving our fishermen, and supporting communities in Alaska and beyond, here, you’ll find a values-driven culture where your growth matters, your work has purpose and your contributions are recognized and appreciated—because at Trident, we believe meaningful work connects us all.

Summary:The Senior Systems Specialist is responsible for installing, engineering and maintaining operating systems and related software to ensure stable performance. This role will be a technical expert, providing support remotely, as well as, at production locations performing maintenance and repairs, including software and computer installations and upgrades, routine automation, security maintenance, troubleshooting, and technical support for all users and projects of the organization. This position may require some travel to remote Alaska sites.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Performs routine analysis to include evaluation of hardware and software based on business processes and end user criteria.
• Directly interacts with assigned managers and staff to resolve hardware and software-based issues, as wellas,providing automation services as needed in support of strategic and operational objectives.
• Develops andmaintainssystem specifications and technical documentation
• Monitors datacenter health andrespondsto issues as they arise; provides recommendations for improving the server environment, such as capacity thresholds, security gaps, patchlevelsand hardware recalls.
• Maintains factory support software including,production inventory, labeling,factory and energy management, etc.; fine tunes system parameters and configuration to optimize performance and ensure security.
• Identifies project requirements by interviewing stakeholders, analyzing operations,determining project scope, and documenting results.
• Maintains systems by researching and resolving problems,maintainingsystemsintegrity, and administering security.
• Reviews changes and upcoming developments in software applications
• Creates documentation for supported systems and enhancements.
• Designs, tests, andmodifiesapplications, modules and/or approaches and required enhancements.
• Performs advanced analysis and troubleshooting for various applications.

Additional Responsibilities:

• Actsasliaisonbetween Information Technology vendors and Trident Seafoods as needed.
• May provide leadership, coaching, and/or mentoring to less experienced team members.
• Regularly works onsite to build strong team connections, collaborate across functions, and solve problems in real time.

Trident Seafoods offers a comprehensive and quality benefits package. Full time employees may be eligible for discretionary/performance-based incentives, medical, dental and vision insurance plans, optional HRA/HSA, telemedicine, employee assistance and wellness programs, long-term disability, basic life and AD&D, and 401(k) with a company match, paid time off, 10 paid holidays each year, and paid parental leave. For full-time employees, the initial paid time off benefit starts at 20 days per year, adjusted commensurate with relevant experience.

Commuter and transit programs are also available.

Travel/On-Call Requirements:

Occasionally work outside of standard business hours, including providing remote weekend coverage (on-call).

Required Qualifications: (Education, Years of Experience,Certifications)

• A minimum of six years’ experience working in IT systems or a similar role.
• A bachelor’s degree in…