Senior Technical Program Manager, AWS SMGS Ops, IDEAS
Listed on 2026-09-07
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IT/Tech
AWS, IT Project Manager, Business Systems & Technology Analysis, Cloud Computing: Infrastructure & Operations
Technical Program Manager
Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies. The Sales, Marketing, and Global Services Operations (SMGS Ops) mission is to enable the AWS field ("sellers") organization to be the most efficient and effective in the world.
Our team deliver the tools, data, mechanism, and processes that drive new sales strategies to accelerate revenue growth and more efficient cost of sales.
Key job responsibilities include possessing a strong program management background, having demonstrated experience leading large projects, and having a well-rounded technical background. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.
As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to influence, analytical talent and leadership experience will help to succeed in this role.
About the team IDEAS — Insights, Data Engineering, Econometrics, Analytics & Science — is the organization within AWS SMGS Ops responsible for turning data into insight for the AWS Sales and Marketing business. The team builds and operates the data infrastructure, analytics, and data science capabilities that help leaders across AWS understand their business, make better decisions, and serve customers more effectively at global scale.
It is a collaborative, intellectually curious, and fast-moving group that partners closely with stakeholders across the company.
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