Temp Genesys Architect AI CX
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-09-08
Listing for:
City of Seattle
Seasonal/Temporary
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
AI Evaluation, IT Consultant, AI Business & Operations, IT Business Analyst
Job Description & How to Apply Below
Seattle Public Utilities (SPU) seeks a Term Limited Temporary Genesys Knowledge Base Advisor to lead the Knowledge Workbench and Agent Copilot implementation, developing a structured article taxonomy and governance for AI-driven knowledge retrieval.
The role will oversee two consultants, collaborate with Seattle IT and Genesys developers, and ensure long-term operational continuity. Hybrid work schedule; up to 35 months.
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