Time & Workforce Management Analyst

What You’ll Do

• Serve as subject matter expert for UKG WFM Timekeeping, Attendance Tracking and Scheduling functionality across U.S. and Canadian operations including participating in design, testing, analyzing risks, and executing project tasks to adopt break/fix, new functionalities or change processes.
• Partners with HRMS, IT, Payroll, and vendors to prioritize enhancements and deliver workforce management technology roadmaps.
• Ensure that Timekeeping, Attendance Tracking and Scheduling functionality complies with applicable laws and regulations (federal, state/provincial, local) and corporate governance requirements in U.S. and Canada.
• Monitor and validate accurate capture of worked hours, attendance exceptions (late arrivals, no-shows, early departures, breaks, failure to punch), PTO/leave usage, and schedule adherence prior to payroll processing.
• Optimize Timekeeping, Attendance Tracking, and Scheduling functionality and processes related to workforce/timekeeping/ scheduling and labor balance monitoring; and recommend and implement improvements to workflow, controls, documentation and automation.
• Support internal and external audits of timekeeping, attendance and scheduling processes; and prepare audit documentation, track findings, and implement remediation actions.
• Provide reporting and analytics on time & attendance data (e.g., absence trends, exception volumes, schedule adherence, labor cost variances) and support the development of forecasting labor models, staffing recommendations and scheduling strategies.
• Develop documentation, training materials, and workforce management best practices for various stakeholders.

• Bachelor’s degree in business, Human Resources, Finance, Information Systems, Supply Chain, Operations Management, or related field; equivalent experience considered.
• 3-5 years of progressive experience in workforce management functionality in scheduling, time and attendance and reporting features or equivalent in a large, complex, multi‑jurisdiction (U.S. and Canada) enterprise environment.
• Experience implementing or supporting HCM / workforce management / time & attendance / scheduling systems (e.g., UKG Pro, Kronos Workforce Dimensions, Kronos Central, ADP eTime, Dayforce, or similar or equivalent) highly preferred.
• Ability to synthesize workforce data to provide clear, decisive, and actionable insights that inform business operations decisions for time/attendance and scheduling.
• Demonstrated ability to build relationships and collaborate effectively with business operations leaders and staff, Payroll, HRMS, HR, Finance and vendor partners (UKG).
• Demonstrated ability to conduct analysis and generate reports using system and data analysis tools (BI, Smartsheet) and Excel.

• Manufacturing, distribution, forestry, logistics, or industrial operations experience.
• Experience supporting unionized work environments.
• Knowledge of business intelligence and visualization tools such as Power BI, Tableau, SQL, or similar platforms.
• Professional certifications related to workforce management, project management, analytics, HR, or HRIS systems.
• Advanced proficiency in Microsoft Office including Excel with in‑depth knowledge of formulas, pivot tables, v-lookups; strong working knowledge of other Office applications.
• Strong analytical, problem‑solving, and critical thinking skills.
• Excellent verbal and written communication skills.
• Ability to communicate technical information effectively with business leaders, stakeholders, HR, Finance, IT and vendor partners (UKG).

The preferred location is based out of our Seattle, WA headquarters; however, this role is open to candidates who live in (or are planning to move to) one of the following states:
Alabama, Arkansas, Arizona,…