Radio IP; RoIP) Infrastructure Admin

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation.

Reports To: [Security Technology Lead]

Travel: [Up to 25%]

As part of client’s Global Safety, Intelligence, and Security (GSIS) team, the RoIP Infrastructure Admin will own the design, deployment, and ongoing operation of client’s radio communications environment across a rapidly expanding global office portfolio. Our security, facilities, and operations teams need to talk to one another reliably — within a building, across a campus, and between sites — and this role exists to make that possible without depending on VPN tunneling between locations.

You’ll architect a tiered environment that fits each site to the right solution. Larger corporate offices need full radio-over-IP infrastructure: repeaters, antenna systems, FCC licensing, RoIP gateways, and fleets of handheld radios. Smaller offices and leased spaces, where dedicated radio infrastructure doesn’t make financial sense, need WiFi and cellular push-to-talk devices that feel like part of the same system. Tying it all together is a SaaS interconnect platform that links every site into a single, secure talkgroup environment.

This is a build-and-run role. You’ll design and deploy radio infrastructure as new sites open, define the standards and playbooks that integrators execute against, maintain the environment once it’s live, and dispatch service engineers when equipment needs repair. You’ll work closely with Networking, IT Infrastructure, Info Sec, Facilities, and Project Management to make sure radio is treated as a first-class part of every site build.

Your work will directly determine whether client’s teams can communicate reliably as the company grows from dozens of locations to a global enterprise footprint.

• Own the end-to-end architecture for client’s radio-over-IP (RoIP) communications environment, designing a network that connects corporate offices, hubs, and leased spaces over the public internet without relying on VPN tunneling
• Design and deploy full RoIP radio infrastructure at larger corporate offices, including repeaters, antenna systems and in-building coverage, RoIP gateways, dispatch consoles, and handheld radio fleets
• Specify, procure, and manage WiFi and cellular (push-to-talk over cellular) radio solutions for smaller offices and leased spaces where dedicated radio infrastructure is not financially justified, ensuring a consistent user experience across both deployment models
• Select, implement, and administer the SaaS interconnect platform that…