Automation Analyst

Job Description

UW MEDICINE IT SERVICES has an outstanding job opportunity for an Automation Analyst 3.

• 100% FTE – 40 hours per week
• Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday

UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine.

UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW).

ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

• 100% remote opportunity
• 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
• 100% matching, 100% immediately vesting 403(b)

• Working with Project Managers, Technical Analysts, and customers to ensure that the technical solutions implemented by ITS Automation Solutions (AS) consistently meet the needs of our customers
• Collaborating to develop and implement strategic initiatives for improved efficiency and productivity automations
• Promoting UW Medicine’s continued growth and success in information technology Robotic Process Automations (RPAs)
• Analyzing business processes, identifying automation opportunities, and working closely with stakeholders to design and implement UiPath solutions
• Communicating responsibilities and expectations to project team members
• Managing daily work assignments
• Identifying and managing issues, risks, and decisions
• Ensuring quality deliverables and outcomes

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
• Proven experience as a Business Analyst, with a focus on RPA (Robotic Process Automation)
• Executing progressively more complex business analyses within an information technology environment including scope definition, requirements gathering, performing cost/benefit analysis, business process re‑engineering, etc.
• Demonstrated experience with a variety of research and analysis techniques, ideally including a mix of both quantitative and qualitative methods for understanding and documenting end‑user and business owner requirements
• Proven customer service orientation with a history of strong business partnerships and delivering high quality products on time
• Experience in process improvement and standards development
• Demonstrated ability to lead, facilitate, and participate in cross‑functional, cross organizational work groups to implement projects or organizational changes
• In depth understanding and working knowledge of various software development and service management methodologies/concepts (e.g. Agile, Lean, Kanban, ITIL, Waterfall)
• Knowledge of healthcare clinical and administrative information systems applications
• Ability to apply financial concepts such as Total Cost of Ownership (TCO) and Return on Investment (ROI) in practice
• Knowledge of the industry standard Business Analyst best practices (e.g., IIBA BABOK)

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally…