SRE Tech Lead Manager, Video Platform - USDS

Responsibilities

Team Intro

Tik Tok video system is a world-leading video platform that provides multimedia storage, delivery, transcoding services. As part of the USDS, the Video Platform team is responsible for building the next generation video processing platform which provides excellent experiences for billions of users around the world.

• Provide technical leadership and mentorship to a team of Site Reliability Engineers focused on building observable, fault-tolerant video services with high availability
• Drive architectural decisions for large-scale, globally distributed service mesh architectures
• Establish and maintain production ownership models, incident response protocols, and service level agreements
• Develop strategic roadmaps for observability and automation initiatives that enhance system reliability
• Balance technical contributions with people management responsibilities, including career development, performance evaluations, and team growth
• Foster a culture of trust, continuous learning and improvement, and knowledge sharing within your team and across the organization
• Lead security initiatives to safeguard critical assets, partnering with security and compliance teams to implement robust protocols and enforcement that ensure data protection and regulatory compliance across all services

Minimum Qualifications:

• 5+ years of experience and expertise in designing, analyzing, and troubleshooting large-scale distributed systems with various databases, caching solutions and other web service components
• Experience in running high-availability web services at massive scale, with comprehensive knowledge of cloud-native architectures and advanced networking concepts
• Experience in design/development or SRE experience in video streaming or related services
• Previous experience leading a small to mid-size team while maintaining significant "hands-on" technical contributions
• Strong understanding of Unix/Linux operating systems internals and networking fundamentals
• Proficiency in writing production-grade code in Go, Python, Java or similar languages
• Proven track record of establishing and implementing SRE best practices across engineering organizations

• Previous experience in design/development or SRE in video processing applications
• Experience in large scale Kubernetes systems
• Deep expertise in algorithms, data structures, and systems design with proven ability to architect complex technical solutions

Tik Tok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm.

We safeguard the U.S. content ecosystem, holding decision‑making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On‑site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real‑time decision‑making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in‑person schedule up to 5 days a week.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover…