Digital - Senior​/Digital Product Manager, DPM

THE BUSINESS

We are Everyday Luxury™. It's what we do and how we do it - together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture. It's knowing that wherever you are, you belong. It's elevating your world - and the world of those who love and will love Aritzia. It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America - including Toronto, New York, Los Angeles and Seattle - our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best - with us.

The mission of the Digital Product Management Department is to identify, evaluate, prioritize, and manage our digital products that deliver differentiated experiences to our clients.

Aritzia is growing, and our Digital Product Management team is growing with it. This is a unique opportunity to be part of the team responsible for defining and delivering product solutions across our digital ecosystem to ensure world-class experiences with every customer interaction. In this role, you will shape and deliver solutions while leveraging agile methodologies and fostering an exciting, unified, and high-performing work environment.

You will collaborate with cross-functional partners in Digital Design, Frontend & Backend Technology, Data & Analytics, User Research, A/B Optimization, and more to deliver customer and company value across our channels (which may include web, app, omni-channel or digital marketing). And, with your valuable contribution to the business in this role, the opportunities are endless - from a rewarding career in Digital Product Management to continued growth within Aritzia.

As the Senior/Digital Product Manager, you will lead the team to:

• Deliver world-class digital experiences and technical capabilities, powering exceptional customer engagement and satisfaction
• Stay at the forefront of the external digital product landscape, identifying opportunities for continuous enhancement and innovation
• Assess product opportunities rigorously, determining the optimal solutions to deliver exceptional business results
• Transform prioritized opportunities into high-impact, customer-centered solutions
• Continuously monitor product performance against KPIs, identifying and planning for immediate and future optimizations
• Ensure seamless execution and continuous improvement of the product lifecycle
• Collaborate with Business Support partners to effectively manage daily department functions, support corporate objectives, and foster career development and a positive employee experience
• Develop and implement comprehensive strategies for product roadmap, definition, performance, and delivery to ensure alignment with business goals and customer needs

The Senior/Digital Product Manager has:

• Proven skills, certifications, education and/or experience in Digital Product Management
• A passion for digital brand experience and the customer journey
• Familiarity with common retail technologies (e.g. eCommerce systems, product and customer data, analytics)
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
• A commitment to quality and investing in results that add value to the business
• Proven ability to collaborate strategically with cross-functional partners to achieve shared business outcomes
• Ability to set clear objectives and design strategies that inspire and align the team
• Deep understanding and commitment to the industry, staying informed about best practices and trends in both tech and retail