Enterprise Salesforce - Technical Architect​/Account Leader

Position: Enterprise Salesforce - Technical Architect / Account Leader
Who You'll Work With Slalom’s Enterprise Capability designs intelligent, human-centered business applications that help organizations serve customers with greater speed, agility, precision, and purpose. Partnering with leading platforms, including Salesforce, Service Now, Adobe, Anaplan, Workday, Contentful, Boomi, and Workato, we deliver scalable solutions that unify data, streamline operations, and turn insights into action. More than technologists, we connect strategy to execution by modernizing infrastructure, integrating critical functions, and activating AI-powered innovation to deliver measurable impact through partnership and experimentation.

Job Title:

Enterprise Salesforce - Technical Architect / Account Leader Slalom is seeking an experienced, solution-oriented Technical Architect / Account Leader dedicated to driving holistic customer value through innovative Salesforce and Customer Experience solutions. This role will be a senior technical partner to the Amazon account team and a trusted advisor to client stakeholders, from developers through C-level executives. The Technical Architect / Account Leader will lead discovery, design cross-cloud blueprints, and build high-impact demonstrations and proofs of concept that connect business outcomes to practical, scalable AWS-Salesforce solutions.

This person will bring broad technical experience and deep Salesforce platform knowledge, with a focus on shaping sales solutions and ensuring delivery of complex programs from discovery through deployment and will collaborate closely with account leadership, client partners, alliance teams, and delivery leaders to grow the account and strengthen Slalom's technical point of view with Amazon. They are self-driven, operate with a "get it done" attitude, and have a passion for solving complex business and technology challenges.

Responsibilities:
Business Development & Sales Solutioning
* Partner with Amazon account leadership, client partners, sales executives, alliance teams, and capability leaders to identify, qualify, and pursue opportunities requiring strong technical solutioning.
* Shape and maintain a technical account strategy and roadmap that aligns Salesforce, AWS, and adjacent platform capabilities to Amazon’s business priorities, adoption goals, and measurable outcomes.
* Support solution economics by providing accurate architecture, staffing, estimation, and delivery-risk inputs for strategic pursuits.
* Help account and engagement leaders identify scope levers, sequencing options, and technical dependencies that protect client value, delivery quality, and project economics.
* Partner with Amazon account leadership, client partners, sales executives, and capability leaders to identify, qualify, and pursue opportunities that require strong technical solutioning.
* Lead client-facing discovery workshops to understand current-state architecture, business priorities, customer journeys, constraints, and desired outcomes; translate findings into clear, compelling solution approaches.
* Develop cross-cloud solution architectures, technical narratives, tailored demonstrations, proofs of concept, and point-of-view materials that bring Slalom's AWS-Salesforce capabilities to life for client stakeholders.
* Define and communicate technical scope, delivery approach, dependencies, assumptions, risks, and estimation inputs for proposals, work orders, and statements of work.
* Serve as a technical thought partner during pursuits, aligning diverse experts across Salesforce, AWS, Slack, Amazon Quick, Service Now, data, AI, cloud, and adjacent platforms into an integrated solution.
* Support pursuit leads and proposal managers in developing client-facing proposals, including solution diagrams,…