Regional General Adjuster

Ready to Lead High-Exposure Claims Across a Region? Be the Expert Who Guides Complex Losses and Mentors Teams!

Join Us as Regional General Adjuster!

What's in it for you?

• Lead Complex Losses
  :
  Handle high-value property and liability claims while determining coverage, liability, and estimated loss values.
• Mentor & Guide
  :
  Support and co-adjust with team members, sharing your expertise to elevate overall performance.
• Drive Investigations
  :
  Collaborate with claimants, witnesses, and industry experts to ensure thorough, accurate claim evaluations.
• Be a Trusted Authority
  :
  Present findings, serve as an expert witness when needed, and make strategic recommendations including litigation when appropriate.

At Crawford, every claim represents a person and a community we help restore. As a Regional General Adjuster, your extensive industry experience, strong analytical skills, and leadership mindset will play a critical role in resolving complex claims and supporting team success across the region.

This is your chance to be part of the One Crawford family
-where your expertise drives meaningful impact.

Ready to lead complex claims and shape outcomes at a regional level? Apply today and help us restore lives!

• Resolves complex commercial property losses generally in excess of $100,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured; presents evidence in legal proceedings; makes sales calls and presentations.
• The Regional General Adjuster's role varies including direct loss assignment handling, assisting branches or Technical Services on loss handling and catastrophe claims assistance.
• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Ability to mentor adjusters and co adjusting losses with other staff.
• Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls to solicit new business.

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
• Previous experience adjusting complex property or liability claims; general experience level in excess of 10 years handling claims or working within industry segment.
• Excellent knowledge of interpretation of insurance coverage, customs and practices.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.