Claims Advocate

Location:

Remote

ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you'll find ERGO NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.

As a Claims Advocate, you'll manage a portfolio of new claims, utilizing your growing expertise to identify third-party negligence early in the process. Your role is to interpret policy language and analyze initial loss reports to ensure that liability is accurately assessed from day one. You'll collaborate with adjusters and site experts to build a solid foundation for every claim, developing the investigative rigor needed to thrive in a fast-paced commercial environment.

• Investigate and Assess Liability:
  Conduct thorough investigations to identify liable third parties and assess the liability and
• Claims:
  Initiate, document, and manage all aspects of general liability cases from identification through final resolution
• Negotiate Settlements: negotiate and process denials per the policy.
• Evaluation:
  Establish the precise financial and legal merit of a loss
• Collaborate with Our Claims Team:
  Work alongside claims adjusters, legal partners, and vendors to determine coverage and proper claim practices.
• Documentation:
  Per our best practice claim handling and legal requirements.
• Policy Analysis and Compliance:
  Review and interpret policy language to align with company policies and relevant legal requirements
• External Vendor Management:
  Engage and coordinate with outside vendors, specialists, attorneys, and investigators as needed.

• Technical Knowledge:
  Strong understanding of commercial property and liability insurance policies, as well as knowledge of relevant state and federal subrogation laws. Knowledge of construction methods is beneficial
• Communication and Negotiation
  
  Skills:
  
  Proven ability to communicate effectively and negotiate with a range of stakeholders, including third-party insurers and legal representatives
• Analytical
  
  Skills:
  
  Detail-oriented with a strong analytical approach to assessing claims and identifying coverage determination.
• Education:
  
  Bachelor's degree in Business, Insurance, or a related field is preferred
• Experience:
  
  Minimum of 3+ years in GL Claims, with a focus on commercial property claims handling or commercial general liability assessment within the insurance industry. We are seeking professionals with experience handling commercial claims, property claims, and/or general liability cases specifically
• Licensure:
  Candidates must have, or be able to promptly obtain, any and all appropriate Independent Adjuster License(s)

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain  or  Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a…