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Returns & Refunds Lead — Drive Trust at Scale
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-02-15
Listing for:
TikTok
Full Time
position Listed on 2026-02-15
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
A leading e-commerce platform is seeking a Returns & Refunds Experience Lead in Seattle. This role involves shaping strategies for returns and refunds, enhancing customer satisfaction, and driving operational excellence. The ideal candidate will have over 5 years of experience in customer experience management, strong project management skills, and the ability to work with cross-functional teams. Competitive compensation includes a salary range of $125,400 to $235,980 annually along with comprehensive benefits.
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