Service Project Engineer

Job Description

The Service Project Engineer (PE) provides critical support to JTM Constructions, Service Department. The role focuses on project coordination, scheduling support, subcontractor communication, and cost tracking for fast‑paced service projects. The Service PE is an ideal role for those who have experience in the construction industry, thrive in a fast‑paced environment, can manage frequent interruptions, and is highly organized to successfully coordinate many smaller projects simultaneously.

The Service Project Engineer works under the direct supervision of the Service Manager and is a full‑time, exempt role located in JTM’s offices in the Georgetown neighborhood of Seattle.

The full salary range for this position is $85,000 - $115,000, depending on direct professional experience and qualifications. The bonus target for this role is 3%-10% of annual base earnings.

• A comprehensive healthcare plan (medical, dental, vision, life, AD&D, and EAP).
• Eight (8) paid holidays, a minimum of three (3) weeks Paid Time Off.
• Paid parental, jury duty and bereavement leave.
• Paid volunteer time off.
• 4% safe harbor weekly 401K match plus discretionary profit sharing.
• Bonuses are based upon corporate and personal performance and typically range from 3% - 10% of base earnings.

• Assist with service bid and agreements, project setup, billing, and closeout.
• Coordinate the scheduling of subcontractors, vendors, and internal field staff to keep work moving.
• Help resolve day-to-day issues quickly.
• Manage project documentation.
• Support billing documentation.
• Communicate professionally with clients, tenants, property managers, vendors.
• Coordinate and schedule service calls, warranty work, and small projects with clients.
• Serve as the primary point of contact for service‑related communication, including intake of requests and status updates.
• Create, manage, and track work orders, service tickets, and job documents to ensure accurate records and timely closeout.
• Process and coordinate approved work, including ordering equipment, applicable permits, parts, and materials, and communicating with dispatch.
• Communicate service issues, escalations or delays to the Service Manager.
• Support billing readiness by ensuring service documentation, tickets, and approvals are complete and accurate.
• Support material procurement.
• Participate in overall project safety.
• Assist with warranty tracking and follow up as required.
• Proactively manage customer relationships to foster additional work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time.

• Bachelor’s degree in Construction Management, Engineering or related field
• 1-3 years of experience working for a commercial general contractor with exposure to service work, tenant improvements and fast‑turn projects desired
• Hands on construction field experience is a bonus.
• Proficiency with Microsoft Office (Outlook, Teams, Excel, Word)
• Excellent written and verbal communication skills
• Creativity and ability to innovate
• Knowledge of P6, Vista, Autodesk, Plan Grid, and Blue Beam preferred
• Positive attitude and willingness to learn
• Leadership skills with a willingness to lead by example
• Valid Washington State Driver’s License with the ability to provide proof of a clean driving record
• Able to pass a pre‑employment drug screening and a criminal background check

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Regular, predictable attendance is required.
• Subject to frequent interruptions.
• Must be able to wear personal protective equipment (PPE)
• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to remain in stationary position at a computer terminal for an extended…