Facilities Technician, HQ

Senior Talent Acquisition and HR Specialist

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line. Everyone who works at Brooks is propelled by a culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:

• Runner First — We act in the best interest of the runner.
• Word Is Bond — We do what we say we’ll do.
• Champion Heart — We give our all in everything we do.
• There is no “I” in Run — We stay generous with our humanity.
• Keep Moving — We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.

As the HQ Facilities Technician at Brooks, you will report to the Senior Manager, HQ Facilities and serve as the first point of contact for employee facilities requests across the Brooks HQ portfolio. With a priority focus on customer service, a technical aptitude, and an ability to troubleshoot and problem‑solve, you ensure facilities requests are addressed in a thorough, timely manner in accordance with established safety protocols.

Along with the Senior Manager, HQ Facilities, you will work closely with the Health and Safety Program Manager, Front Desk, and various vendors to create and maintain a safe and functional headquarters portfolio.

• Coordinate, track, and ensure the appropriate execution and timely completion of facilities requests across our work order system and Facilities inbox.
• Check‑in regularly with the Facilities team, following up with all assigned items and ensuring tasks and projects are tracked in the work order system.
• Perform proactive inspections of property through building rounds and documentation to identify and correct issues.
• Perform preventative scheduled maintenance on assets including refrigerators, drains, water, and HVAC filters, coordinating with vendors on routine maintenance as appropriate and necessary.
• Liaise with building management, engineers, cafeteria service, and cleaning vendors submitting service tickets as needed and providing employee feedback.
• Partner with functional teams for desk moves, reallocation of shared spaces, and special projects.
• Assist in processing bills in a timely manner, tracking expenses, and ensuring Facilities is operating within budget.
• Work with building management and Front Desk to issue and track building access cards according to established procedures and maintain log of cards and access across sites.
• Present efficiency improvement ideas.
• Demonstrate professionalism and maintain confidentiality and discretion when dealing with sensitive issues.
• Maintain a clean and organized work area, including tools, equipment, and job sites and adhere to proper safety guidelines and protocols.
• Install various features including whiteboards, shelving, and televisions as needed.
• Other duties as assigned.

• 3+ years of experience in general building maintenance and repair or equivalent education and experience.
• Computer proficiency: MS Office Suite, required.
• Strong interpersonal and customer service skills with the ability to deal with adverse situations positively.
• Ability to interact and communicate effectively and professionally with all levels of the organization.
• Experience working with outside vendors and managing work to ensure best result.
• Strong problem solving and troubleshooting skills with the ability to manage multiple projects.
• Experience with general building maintenance tasks including door hardware repair, basic HVAC troubleshooting, mounting and hanging heavy objects safely, minor plumbing work, and minor electrical troubleshooting.
• Experience using hand and power tools safely.
• Ability to work flexible hours as needed for building repairs or maintenance.
• Ability to travel between locations as necessary.
• Ability to lift up to 50 pounds and coordinate moving heavy items safely.
• Embraces…