Service Technician - Mason & Main

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

Mason & Main has an immediate opening for an experienced Maintenance Technician! Our team members are high performers that care about customer service and exceed expectations. The Maintenance Technician plays a critical role in our success. This brand new high‑rise of 550 units built is around a neighborhood near downtown Seattle known for its art, eats, beats and pocket parks. Bringing people together with big ideas and even bigger dreams.

This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.

• Being part of a team and having fun while providing excellent customer service

• Complete resident service requests and repairs in a timely manner (including appliance repairs)

• Prepare apartments for new move‑in’s by completing “make‑ready” process

• Maintain cleanliness of exterior buildings and parking areas

• Assist with vendor management and other duties

• Perform routine maintenance and inspections for equipment

• Knowledgeable in safe use and maintenance of hand tools, power tools, and mechanical equipment

• Previous experience with painting, entry level carpentry, appliance repair, and basic plumbing

• High level of professionalism in both manner and dress

• Excellent communication skills: ability to read, write and communicate effectively

• Proficient in MS Office Suite

• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.

• Completes the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.

• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re‑ordering needs.

• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.

• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.

• Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the…