Operations Manager

12886 Interurban Ave S, Seattle, WA 98168, USA

Posted Friday, February 6, 2026 at 11:00 AM

Kidder Mathews has been a leader in the commercial real estate industry for over 56 years, fostering an innovative and dynamic work culture with more than 100 "best workplace" awards. Now the largest fully independent commercial real estate firm in the Western U.S., Kidder Mathews has over 900 professionals across 19 offices in Washington, Oregon, California, Idaho, Nevada, and Arizona. We offer a complete range of brokerage, appraisal, asset services, consulting, and debt & equity finance services for all property types.

The firm averages $9 billion in transaction volume, manages more than 58 million square feet of space, and conducts 2,400 appraisal, consulting, and cost segregation assignments annually. Join us and find out what makes Kidder Mathews one of the best places to work.

Job Summary

The Operations Manager is responsible for the day-to-day oversight and coordination of all aspects of ongoing maintenance demands of the Portfolio. The Operations Manager will ensure that the Kidder Mathews Team reflects the highest level of professionalism in all aspects of the maintenance operations of the Portfolio, with focus on the goals and objectives of the Client, and the mission of Kidder Mathews Asset Services Division.

In addition, the Operations Manager will provide the leadership necessary to meet all Portfolio maintenance, capital improvement projects and “Show Ready” requirements, including timely response to and resolution of any tenant or owner requests or concerns.

Property Operations:

• Perform or direct to be performed, monthly physical property inspections, scheduled preventive maintenance work, reactive repairs, and special projects as directed and approved by the client
• Create the project scope and ensure follow through on any needed repairs or maintenance, whether performed by vendors, contractors or KM staff
• Interface with tenants, property vendors, and contractors to ensure prompt response to maintenance issues
• Ensure on-going contracted vendor services are performed on schedule, that services meet contract specifications and are performed in accordance with an approved operating budget
• Partner with vendors to increase value and implement long term cost savings
• Review specifications and makes recommendations to Senior Property Manager, as appropriate, for necessary changes or updates
• Prepare specifications, requests/reviews/compares and recommends bids for contracted services
• Partner with Kidder Mathews staff and contracted maintenance personnel to schedule repairs and create work orders
• Interface with client on property operational issues
• Proactively identify opportunities to enhance the value of the asset and to implement long term cost savings
• In partnership with the Engineering Team, develop and implement preventive maintenance program for the Portfolio: review preventive maintenance reports and schedule needed repairs
• Note items on inspection checklist which require additional follow up and follow up in a timely manner
• Participate in regular KM staff meetings
• Participate in regular safety trainings
• Create work schedule for other Engineering Team members
• Participate in periodic property tours or meetings with client
• Ensure and maintain quality appearance of property meeting both client and KM standards
• Perform and track energy benchmarking on all buildings in portfolio

Financial and Reporting:

• Participate in annual budgeting process including re-bid of service contracts and bids for planned capital expenditures
• Draft operations narrative for monthly owner operating report

Tenant and Owner Relations:

• Maintain courteous, service-oriented rapport with Tenants
• Manage communication flow with tenants impacted by construction or scheduled repair work
• Promote and foster confident, comfortable relationships with Tenants and Clients
• Supervise all “Adds/Moves/Changes of work” areas in the building
• Partner with Client Safety committee to create employee emergency procedures manual for new assignments

Tenant Move In/Out and Construction:

• Conduct (with tenant) tenant move-in inspections;…