Senior General Manager

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Senior General Manager  - JLL
What this job involves:
As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations across a portfolio of office assets for a leading technology client, in  Seattle Washington . This executive role requires you to manage complex client relationships, deliver exceptional service outcomes, and guide cross-functional teams toward ambitious performance targets. You'll be responsible for developing and executing business strategies that align with JLL's vision of shaping a brighter way for our clients, ourselves, and our fellow employees.

The position demands strong leadership capabilities as you'll mentor senior managers, cultivate key client partnerships, and ensure operational excellence across all service delivery areas. You'll work closely with account leadership to optimize resource allocation, and maintain JLL's reputation for innovation and client-centric solutions. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this role ideal for an experienced leader ready to make a significant impact in the commercial real estate industry.

This position is based in Seattle WA.
What your day-to-day will look like:
Oversee operational performance across a portfolio of class A office Properties, ensuring delivery excellence and client satisfaction metrics
Build and maintain executive-level relationships with key clients, serving as their primary strategic advisor and trusted partner
Mentor and develop management talent, fostering a culture of collaboration that strengthens team performance locally and across the globe
Collaborate with regional and global leadership teams to implement best practices and drive organizational objectives
Manage P&L responsibility, including budget development, forecasting, and resource optimization across business units
Present to senior leadership and key stakeholders on business performance and strategic initiatives
Champion diversity, equity, and inclusion initiatives while supporting each other's wellbeing across all teams

Required qualifications:

Bachelor's degree in Business Administration, Real Estate, Finance, or related field
15+ years of progressive leadership experience in commercial real estate or related professional services
Proven track record of managing large-scale operations with P&L responsibility
Strong business development skills with demonstrated ability to secure and grow major client relationships
Experience leading and developing senior management teams of 25+ professionals
Advanced financial acumen including budgeting, forecasting, and performance analysis capabilities
Excellent communication and presentation skills for executive-level audiences and stakeholder management
Deep understanding of commercial real estate markets, trends, and industry best practices

Preferred qualifications:

Master's degree in Business Administration (MBA) or related advanced degree
Professional certifications such as CCIM, SIOR, CPM, or equivalent industry credentials

Experience with global real estate operations and cross-cultural team management
Track record of successful mergers, acquisitions, or major business integrations
Technology-forward mindset with experience implementing innovative solutions and digital transformation initiatives
Active involvement in industry associations and thought leadership within the commercial real estate community
Real Estate License required within the first six (6) months of joining JLL
Location :
On site ( Seattle, WA )
Salary:  $170,000 - $195,000
At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States…