Senior Manager of Branches and Small Business Banking
Listed on 2026-02-16
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Management
Business Management, Operations Manager
About Salal Credit Union
We have helped thousands of members manage their money by making bold, measured decisions to offer the right products to each person. Our mission is to break down financial barriers for the innovators in our community by offering good rates, low fees, and dedicated personal services. Beyond that, we are committed to giving 5% of our annual income to help people and causes in the communities we serve, because we know that many small actions, when added together, can make big impacts.
Helping our employees build and achieve their career goals is equally as important to us, and we are dedicated to fostering a positive work environment in which they can thrive. We strongly prioritize their growth and development as well as their impact to the community so we can be an institution that our employees are proud to be a part of.
Salal Credit Union strives to maintain a work environment free from discrimination where employees are treated with dignity and respect. Salal Credit Union does not discriminate on the basis of race, sex, gender identity, religion/creed, pregnancy, age, physical or mental disability, size or shape, marital status, national origin, genetics/genetic markers, military or veteran status, sexual orientation or any other characteristic protected by applicable laws.
We adhere to these principles in all aspects of employment. We believe that by adhering to these policies we can cultivate a welcoming environment by embracing each individual's identities and abilities.
Senior Manager, Branches & Small Business Banking.
Salal Credit Union is seeking an experienced senior manager to lead our branch network with a strong emphasis on small business growth, sales performance, and community impact. In this role, you will be responsible for driving branch performance, expanding small business relationships, and ensuring an exceptional member and employee experience across our retail network. You will partner closely with retail leadership and cross‑functional teams to meet financial goals, manage risk, and foster a high‑performance culture rooted in accountability, compliance, and service excellence.
In addition, you will provide strategic leadership for Business Development, ensuring alignment between branch execution, community engagement, and external growth initiatives.
This hybrid role requires regular onsite engagement
, including visits to all branch locations (Northgate, First Hill, Bellevue, Tukwila) at least twice per month and one weekly onsite day at our Northgate headquarters.
- Lead overall branch network performance, ensuring consistent sales, service delivery, and member experience.
- Drive Small Business Banking growth by leading strategy, setting goals, and ensuring strong branch execution.
- Analyze performance, risks, and member feedback to identify trends and implement strategies that improve outcomes.
- Deliver coaching and development for branch leaders, strengthening sales capability, accountability, and leadership effectiveness.
- Foster an inclusive, high‑performance culture aligned with organizational values, compliance, and service standards.
- Oversee Community Outreach strategy and execution, ensuring branches meet outreach goals and strengthen local impact.
- Provide leadership for Business Development, ensuring alignment between external partnerships, branch priorities, and growth objectives.
- Enhance collaboration between Branch, Small Business, and Business Development teams to improve referrals, conversion, and member acquisition.
- Manage financial and operational responsibilities, including budgets, planning, vendor relationships, and compliance.
- Represent the credit union in the community, building relationships that support business growth and reinforce Salal's presence.
We're seeking a strategic, forward‑thinking leader with a strong background in retail banking and people leadership. You thrive in a dynamic environment, excel at driving productivity and performance, and are passionate about coaching and developing teams. If you are energized by leading growth and strengthening community impact, we'd love to…
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