Security Supervisor - Events and Concerts

Cannonball Arts LLC Security Supervisor - Events and Concerts Seattle, WA
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The Security Supervisor is a hands-on leadership role responsible for overseeing security operations during daytime gallery hours and evening concerts or special events. This role actively works on the floor while supervising staff, managing deployments, and responding to real-time situations. The ideal candidate has experience in nightlife or venue security, is comfortable managing mid-sized crowds (1,000–3,000 capacity), and understands the nuances of operating in a downtown urban environment.

This role balances firm safety protocols with hospitality-forward, inclusive practices. This is a hybrid position, combining on-site event work with limited in-office administrative time for meetings, scheduling, and planning.

From the producers of Bumbershoot, and in partnership with the Muckleshoot Indian Tribe, Cannonball Arts is a contemporary arts and entertainment center in the heart of downtown Seattle. Spanning two floors and 66,000 square feet, it offers boundary-pushing, unconventional 2D and 3D art experiences and programming, event space, and a state-of-the-art music venue.

• Meet with the Event Manager to review event plans, schedules, security priorities, and risk considerations
• Create and execute DOT maps and security deployment plans
• Conduct pre-show venue walk-throughs to identify safety concerns, choke points, and crowd-flow issues
• Lead pre-show security briefings, ensuring clarity around posts, protocols, guest expectations, and escalation paths
• Coordinate with Front of House, Production, and Operations teams on entry procedures, bag policies, re-entry rules, and crowd management strategy
• Oversee ingress, egress, and line management to maintain safe guest flow and positive arrival experience
• Maintain an active on-the-floor presence during events, working posts as needed
• Direct staff rotations, breaks, and coverage throughout events
• Monitor crowd density, energy levels, and behavior, adjusting deployment in real time
• Respond to incidents and emergencies in coordination with the Event Manager, Production Manager, and Emergency Response Team
• Act as point of contact for artist security needs, VIP movement, and restricted-access areas when applicable
• Coordinate with local law enforcement, medical personnel, or emergency responders as needed
• Lead post-show security operations, including safe guest exit and venue clearing
• Complete timely post-event security reports, including incident documentation, staffing notes, guest or staff issues, use-of-force or medical responses (if applicable), and recommendations for future improvements
• Participate in post-event debriefs with the Event Manager and General Manager as needed
• Assist the General Manager in developing and maintaining security policies and procedures
• Maintain strong working knowledge of the Emergency Action Plan (EAP) and participate as a member of the Emergency Response Team
• Hire, train, and build a professional in-house security team
• Create and manage security schedules for events and daily operations
• Coordinate with external security staffing vendors as needed
• Ensure all security staff meet training, certification, and compliance requirements

• Comfortable working in a hybrid role with some in-office administrative time
• Proficient with email and professional communication
• Experience using scheduling or workforce management software
• Comfortable working in Google Workspace (Docs, Sheets, shared calendars)
• Organized, responsive, and able to manage schedules and documentation efficiently

• MAST certified or willing to obtain certification
• Trained in Naloxone (Narcan) administration or willing to complete training
• Commitment to ongoing training in safety, de-escalation, and emergency response

• 3+ years of experience in nightlife, venue, or crowd-based security
• Experience supervising teams and making real-time decisions in fast-paced environments
• Training or certification in de-escalation…