Program Manager, Operations, WW Sustainability

Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements supporting Amazon's long‑term worldwide sustainability strategy. At Amazon, we strive to be the most customer‑centric company on earth. To achieve this, we need exceptionally talented, bright, and driven people.

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon's Human Rights & Social Impact program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company‑wide standards and commitments such as our Global Human Rights Principles (GHRP) and Supply Chain Standards (SCS). We seek to continuously improve the tools and processes used to integrate human rights and environmental due diligence across the business.

The Human Rights and Social Impact (HRSI) team seeks a Program Manager for Central Operations. This team drives business rhythm and team‑wide progress at HRSI’s core. As a strategic operational leader, you will excel in planning, execution, and team development.

You will own business and strategic planning while establishing and maintaining business rhythms that deliver on our mission. Working with senior leadership, you will manage business reviews, create growth opportunities for team members, and coordinate leadership activities and strategic offsites.

You will drive continuous improvement initiatives, set process standards, and implement innovative AI‑powered solutions to enhance team productivity. This role requires someone who enables others’ success and builds organizational capability through mentorship and skill development.

• Lead the annual Operating Plan and 3‑Year Plan processes, as well as the Monthly and Quarterly Business Review
• Identify and coach team members on Q /M  ownership as stretch assignments to develop their capabilities
• Identify, evaluate, and drive adoption of new tools and technologies, with particular emphasis on AI‑powered solutions
• Support the leadership team’s operational rhythm including logistics, strategic planning sessions, leadership offsites and follow‑ups
• Drive overall writing and AI skills improvement across the team
• Own cross‑HRSI content and branding requirements, strategic tooling decisions and adoption, and media assets
• Set and maintain the highest standards for process adherence and operational excellence
• Lead change management initiatives

World Wide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

It’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

• 3+ years of program or project management experience
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership
• Experience working cross‑functionally with tech and non‑tech teams
• Experience using data and metrics to determine and drive improvements
• Outstanding written and verbal communication skills with the ability to create executive‑level…