General Manager

Posted Tuesday, February 10, 2026 at 5:00 AM

Promote and exemplify company core values, ensuring alignment and accountability across all levels of the operation

Foster a strong Safety-First culture, ensuring safety is embedded in all operational decisions

Lead employee engagement initiatives and conduct regular leadership and team meetings

Develop, mentor, and retain leadership talent, including succession planning

Identify high-potential employees and support ongoing growth and development

Ensure a safe, secure, and compliant work environment for all employees

Actively participate in and support the Safety Management System (SMS)

Conduct operational and safety briefings as required

Ensure all safety incidents are reported and distributed within three (3) hours of occurrence

Ensure all required training and certifications are completed and maintained to company standards

Perform audits to ensure compliance with company policies, procedures, and regulatory requirements

Prepare and deliver monthly forecasts for flight activity and base-level expenses

Manage financial performance to meet or exceed budgeted targets and profitability goals

Participate in annual budget planning and preparation

Monitor Daily Labor Percentage (DLP) and revenue performance, adjusting operations as needed

Manage airline and company Key Performance Indicators (KPIs)

Prepare and present financial and operational metrics on a regular basis

Maintain a thorough understanding of all airline and base contracts to maximize revenue opportunities

Serve as the primary representative for the base in Quarterly Business Reviews (QBRs) with airline customers

Participate in Requests for Proposals (RFPs) related to the station

Build and maintain strong, professional relationships with airline customers through regular engagement

Attend weekly, bi-weekly, and monthly customer meetings as required

Ensure compliance with uniform, appearance, and PPE standards

Delegate responsibilities effectively and ensure timely execution

Perform operational duties as needed to support business continuity

Travel periodically to other locations to provide leadership support and guidance

Perform additional duties as assigned

Exposure to varying temperatures and elevated noise levels

May be required to work in refrigerated environments (approximately 39°F / 4°C ) for extended periods

Ability to lift, push, or pull up to 50 pounds regularly

Frequent standing, bending, and lifting throughout shifts

Ability to work at heights of up to 25 feet or more , depending on aircraft type

Ability to work outdoors in all weather conditions

Strong leadership presence with a collaborative, ethical management style

Excellent verbal and written communication skills at all organizational levels

Proven financial management and analytical capabilities

Ability to thrive in a fast-paced, operationally complex environment

Strong organizational, prioritization, and time management skills

Professional, tactful, and diplomatic interpersonal approach

Proficiency in Microsoft Excel, Word, Gmail, and Google Drive

High attention to detail, confidentiality, and accuracy

Confident decision-making and conflict resolution skills

Customer-focused mindset with a commitment to service excellence

5–10 years of progressive leadership experience

Valid driver’s license with a clean driving record

Authorization to work in the United States on a permanent basis

Ability to pass a criminal background check

Ability to obtain and maintain all required airport security credentials

Ability to obtain and maintain an Airport Vehicle Operator Permit (AVOP), if required

Ability to operate required equipment, including forklifts, high-lift trucks, and catering vehicles

Flexibility to work nights, weekends, holidays, and variable schedules

Ability to meet operational time frames and business demands

Successful completion of all airline and company-required training and recertification programs