Associate Director of Facilities

Position Overview

Associate Director of Facilities provides strategic leadership and operational oversight for Lifelong’s facilities, grounds, and physical infrastructure. This role is responsible for setting facilities strategy, leading capital and construction projects, ensuring regulatory compliance, and delivering reliable, safe, and well‑maintained environments that support Lifelong’s mission and values.

Reporting to the CFO/COO, the Associate Director serves as the organization’s primary facilities expert and advisor, managing department staff, vendors, and complex projects across multiple sites. The Associate Director partners closely with executive leadership, Finance, Operations, and program teams to plan, communicate, and execute facilities priorities, while maintaining visibility into timelines, risks, and resource needs.

While primarily a strategic and leadership role, the Associate Director must be willing and able to be hands‑on when needed. This is a regular, full‑time, exempt, non‑union position with a pay range of $80,833 k/yr – $100k/yr.

• Develop and implement a comprehensive facilities strategy aligned with organizational goals, growth plans, and budgetary constraints.
• Serve as a key advisor to executive leadership on facilities planning, capital investments, risk management, and infrastructure needs.
• Lead long‑term facilities planning, including space utilization, lease considerations, relocations, and major renovations.

• Lead capital projects, renovations, relocations, and construction initiatives from planning through close‑out.
• Develop project scopes, timelines, budgets, and risk mitigation plans; track milestones and deadlines with rigor and transparency.
• Coordinate architects, engineers, contractors, inspectors, and internal stakeholders to ensure projects are delivered on time, within scope, and on budget.
• Proactively communicate project status, risks, and decisions to executive leadership and impacted teams.

• Provide oversight of day‑to‑day facilities operations across all Lifelong locations, ensuring buildings, grounds, and equipment is tracked, safe, functional, and well maintained.
• Oversee the facilities service ticket system, ensuring clear prioritization, timely response, and high service standards.
• Ensure the security, integrity, and maintenance of all agency sites and physical infrastructure.
• Serve as primary or escalation contact for after‑hours emergencies and urgent facilities issues.

• Lead, manage, and develop the Facilities Department staff, fostering accountability, clarity of roles, and professional growth.
• Demonstrate strong people‑management skills, including effective delegation, coaching, performance management, and workload balancing.
• Provide dotted‑line leadership and guidance to Client Services Coordinators and other site‑based staff on facilities and office management practices.
• Build a collaborative, service‑oriented team culture that supports diverse departments and stakeholders.

• Own clear, proactive communication related to facilities operations, projects, and incidents.
• Maintain excellent upward communication—keeping executive leadership informed of priorities, timelines, risks, and decision points.
• Translate technical facilities information into clear, actionable updates for non‑technical audiences.
• Coordinate and lead organization‑wide communications related to facilities issues, including inclement weather responses in close partnership with CFO/COO.

• Develop, manage, and monitor the facilities operating and capital budgets, ensuring alignment with business goals.
• Track expenditures, forecast costs, and identify cost‑saving or efficiency opportunities.
• Negotiate, evaluate, and manage vendor contracts and service agreements.
• Maintain strong vendor relationships and ensure service quality and contract compliance.

• Ensure compliance with applicable city, state, and federal facility codes, regulations, and safety standards.
• Manage permits,…