Assistant Director - Financial and Resource Management

Job Summary

The City of Bellevue Utilities Department is seeking an experienced Assistant Director to lead its Resource Management and Customer Service Division. The Assistant Director is a member of the Bellevue Utilities executive team, co‑leads the department in achieving strategic, operational, and financial goals, and oversees an annual operating budget of $246 million while ensuring fiscal stewardship, high‑level customer service, and effective technology systems.

• Actively engage on the 2027‑2028 budget development process and provide effective decision‑making to support essential services.
• Partner with the Deputy Director and staff to optimize the Customer Information Billing System, Customer Portal, and Advanced Metering Infrastructure implementation.
• Lead the transition from bi‑monthly to monthly billing, focusing on financial equity, sustainability, and affordability.
• Collaborate on procurement and implementation of the next solid waste contract.
• Develop and implement an enhanced Utility Bill Assistance Program using policy, process, and technology improvements.
• Ensure compliance of financial policies with City’s Comprehensive Financial Policies, statutory requirements, and industry best practices.
• Foster shared leadership, trust, and communication to promote a culture of innovation and continuous improvement focused on customer service.
• Champion the City’s diversity, equity, and inclusion initiatives and stay culturally competent.
• Co‑lead the department as part of the Utilities Leadership Team, providing direction to managers, supervisors, and contributors.

• Eight or more years of progressively responsible leadership and financial management experience, particularly in a public utility or public works environment.
• Experience leading large teams and a strong customer‑service orientation, with utility billing and rate‑structure knowledge preferred.
• Bachelor’s degree in business, finance, or a related field required; master’s degree preferred.
• Ability to develop and administer complex budgets and long‑term financial strategies.
• Strong communication skills, adaptive change‑management approach, and commitment to the City’s core values.
• Completion of a criminal background check and reference checks (including at least one prior supervisor) required.

A hybrid work schedule is available after orientation. Full‑time remote work is not an option; employees must reside in Washington State and within a reasonable commuting distance to Bellevue City Hall.

The City evaluates candidates based on the online application only. Resumes and cover letters will not be accepted during the initial screening. Applicants who advance may be asked to provide a cover letter, resume, writing sample, and references.

• Proof of employment authorization and identity must be provided at hire; the City cannot sponsor work visas.
• All positions require reference checks, including at least one prior supervisor.
• Some positions may require a criminal background check prior to start.
• Some positions may require a commercial driver’s license, licensure, or additional certifications.

At the City of Bellevue, you’ll be part of a team committed to exceptional customer service, public interest, and community vision. The City’s enduring principles guide our actions:
Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. Bellevue welcomes the world, values diversity, and embraces the future.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may contact the Human Resources Office at 425‑452‑6838 or recruiting. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before your interview or testing.

The City of Bellevue participates in the E‑Verify program.