Area Manager, Commercial - Seattle, WA

Compensation $85,000.00 - $90,000.00/year

Job Description

The Spirit of the Position:

The Area Manager supports Regional Management with complete oversight for financials, operational, safety, and service‑related success at an assigned commercial parking location and operational oversight at other assigned commercial parking locations. The Area Manager acts as a manager at one dedicated location, while simultaneously supporting other locations nearby.

Why LAZ Parking?

• Pay Activ – On‑demand access to earned wages, get up to 50% of your earned wages immediately.
• 401(k) with Employer Match

The following programs are available to help support you, free of charge.

• Health Coaching & Resources One‑on‑one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.

Salary: $85,000.00 - $90,000.00 annually.

• Handle Management Account clients.
• Responsible for developing client relationships and business retention.
• Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
• Assist the region with the business development, proposal, presentation, and transitions for new locations.
• Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline.
• Identifying high potential employees to support the organization’s continued growth.
• Responsible for planning and executing plan for the opening of new locations within their assigned portfolio.
• Preparation of budgets/monthly reviews of profit/loss by location with assigned portfolio.
• Organize and narrate parking management skills for Facilities Managers and Assistant Managers.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required.
• Managing, planning, scheduling, training, and directing the activities of Facilities Managers and Assistant Managers which may require compliance with the Collective Bargaining Agreements.
• Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa).
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio.
• Participate in labor contract management if applicable to assigned portfolio.
• Review and edit proposed parking, maintenance, etc. agreements.
• Communicate with local police department and emergency management teams regarding operations.
• Organize and manage the oversight of event operations within LAZ Parking.
• Monitor, review, and analyze the market rate structures.
• Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation.
• Additional related duties as assigned.

Requirements:

Education:

• Bachelor’s Degree or equivalent work experience.

Experience:

• 3+ years in Management role.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
• Must have an understanding of P&L’s.
• Ability to run monthly client reports.
• Parking management experience of multiple locations is required.
• Valid Driver’s License

Skills:

• Ability to manage the client‑LAZ relationship.
• Must be willing to travel to different locations on a daily/weekly basis.
• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent team building and interpersonal skills.
• Ability to work independently and multi‑task.
• Ability to communicate professionally and effectively with…